Devops Engineer I

hace 3 semanas


San Francisco, Heredia, Costa Rica Experian A tiempo completo

**About Experian**

We are the world's leading global information services company. Our mission is to empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have a global presence with 20,000 people operating across 44 countries. Our IT Services team is looking for a skilled DevOps Engineer to join our Enterprise Platforms & Applications CoE. You will work with technologies like Jira, Bitbucket, Confluence, Jenkins, and Artifactory from a server and administration perspective.

**Key Responsibilities**

• Problem solving, process mapping, and research

• Create RCA for issues to ensure team members have a proper knowledge base for future recurrent or similar issues

• Support users with resolving issues or needs

• Investigate and remediate any failures with our automated tasks or processes

• Adhere to best practices and complete meticulous documentation

• Actively participate in our AGILE methodology and SCRUM ceremonies

• Collaborate with all areas of the business as required and represent the DevSecOps team

**Requirements**

• 1 year of relevant experience in the technology field

• Advanced English skills

• Strong communication and interpersonal skills, both written and verbal

• Ability to demonstrate strong troubleshooting-diagnostic skills, think analytically while working in a fast-paced IT environment

• Analytical problem-solving skills

• Shows initiative and acts independently to resolve problems discovered

• Demonstrated ability to manage multiple priorities and follow through on projects-requests to completion

• Works effectively both as a team member in a team-oriented and collaborative environment and independently

• Experience with SQL

• Knowledge of Agile methodologies such as SCRUM

• Sharp customer service skills

• Fast learner

• Knowledge of cloud-based technologies, AWS preferred

**Nice to Have**

• Knowledge of Ansible Tower

• Jenkins

• Knowledge of code and scripting languages such as BASH, YAML, Python

• Knowledge in CI-CD processes and practices

• Familiar with the Atlassian suite (including Jira, Bitbucket, and Confluence)

• Strong Linux System Administration experience within a complex multi-tier environment

• Familiar with ServiceNow or other ITSM tools

• Experience with PostgreSQL

• Ability to use a wide variety of open source technologies and cloud services such as AWS, IaC technologies as Ansible, Kubernetes, etc

• Experience with ITIL methodology

• Good understanding of distributed version control systems like GIT

• Terraform knowledge

**What We Offer**

We offer a competitive salary, medical, life, and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.


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