Linux Engineer Position

hace 4 días


San José, San José, Costa Rica Canonical - Jobs A tiempo completo

Canonical is a growing international software company that collaborates with the open-source community to deliver Ubuntu, the world's number one cloud operating system.

Our mission is to realize the potential of free software in people's and organisations' lives. Our services are helping businesses worldwide reduce costs, improve efficiency, and enhance security with Ubuntu.

We offer a unique opportunity for talented problem solvers with a passion for working on the next generation of Ubuntu solutions for our customers.

This role involves providing expert-level support and satisfaction to peer groups and customers by solving complex technical problems, including triaging Linux kernel crashes and OS configuration issues.

The ideal candidate will have hands-on experience supporting Linux systems, including virtualization, containers, storage technologies, networking, Linux integration with other environments, and cloud computing.

Key responsibilities include investigating customer-reported issues, resolving complex customer problems related to Canonical's portfolio of products, and owning results to ensure customer satisfaction.

This role also involves engaging directly with customers, contributing new knowledge base articles, and maintaining existing ones to ensure shared knowledge and lessons learned are available to customers.

Please note that this position requires background checks and occasional travel may be required.



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