Guest Experience Navigator
hace 7 días
Job Description:
We are seeking a talented Guest Experience Expert to join our team at AC Hotel Heredia Belen. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable. Your role will involve processing operational needs, addressing guest requests, completing reports, and sharing information about local attractions.
Key Responsibilities:
Provide excellent customer service and respond to guest inquiries in a timely mannerProcess operational needs and complete tasks efficientlyAssist guests with loading/unloading vehicles and transporting luggageComplete reports and maintain accurate recordsShare knowledge of local attractions and amenities with guests-
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