Hospitality Service Delivery Specialist
hace 4 días
Job Summary
We are seeking a highly skilled Front Desk Agent to deliver exceptional guest service and ensure seamless check-in/check-out experiences.
Job Description:
- Deliver personalized service to guests, responding to requests and resolving any issues that may arise.
- Manage room assignments, key control, and ensure accurate records.
- Process all payment types, including room charges, cash, checks, debit, and credit cards.
Key Skills:
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Basic math skills and accuracy with handling cash and credit transactions.
- Previous experience in hospitality or customer service essential.
Working at Fairfield by Marriott
Fairfield by Marriott is committed to creating a beautiful stay experience for our guests. Our team members are passionate about delivering exceptional service and working in a fast-paced environment. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
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