Transformation Project Director

hace 1 día


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Job Summary
Amzn Support Srvcs Costa Rica seeks a results-driven Program Manager with a bias for action and curiosity to support the delivery of several global payroll programs. The successful candidate will have experience working on large-scale projects, managing multiple time zones, and driving process improvement.

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About the Team
Our team is distributed globally and has been in constant growth since 2020. We continue adding exciting project types with high impact to our organization. In Costa Rica, we are a team of six people, working in both global and regional projects.

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Key Responsibilities
- Obtain a strong understanding of customer needs, key deliverables, priorities, and how activities align to Amazon Leadership Principles.
- Work on multiple projects across multiple time zones at the same time while ensuring the structured delivery of each activity to meet customer needs.
- Experience/responsibility of delivering large-scale projects and/or programs.
- Identify and evaluate potential risks or obstacles with minimal direction and determine appropriate solutions for successful customer delivery.

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Required Skills and Qualifications
- Experience in payroll and/or HR industry.
- Knowledge and experience of Time-based solutions, Payroll, and/or HR Tools.
- Knowledge and experience of process improvement/six sigma tools and methodologies.
- Understanding of Program Management Office (PMO) structure, methods, and drivers.



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