Data Analyst

hace 1 semana


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

We are seeking a skilled Data Analyst to join our Equifax team. As a Collections Junior Analyst, you will be responsible for analyzing delinquent customer issues and developing solutions to resolve these issues in a timely and effective manner.

You will provide customer service regarding collections issues, prepare reports, process refunds, account adjustments, and resolve client discrepancies and short payments.

Your key responsibilities will include:

  • Reducing delinquency of assigned accounts
  • Follow-up on customer past due balances appropriately
  • Ensuring all analysis, reconciliations, and reporting is prepared accurately by deadlines

To be successful in this role, you will need:

  • 1-2 years of Excel experience (intermediate)
  • Minimum 3 years of experience in B2B Collections
  • English proficiency (verbal and written), level B2 or C1

We offer a comprehensive compensation and healthcare package, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative work spaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


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