Cloud Infrastructure Technician

hace 5 días


San José, San José, Costa Rica Tek Experts A tiempo completo

Job Summary

Tek Experts is seeking an experienced Technical Support Engineer to join our Azure Platform Technical Support (APTS) team. As a member of this team, you will work closely with customers to resolve complex technical issues related to the Azure cloud infrastructure.

Key Job Duties

  • Provide technical guidance and support to customers and internal teams.
  • Document and maintain accurate records of all cases.
  • Mentor junior support engineers to develop their skills and expertise.

Essential Qualifications

To be successful in this role, you should have:

  • Technical expertise and experience in IT or technical work.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Customer-focused approach, with a passion for delivering exceptional results.

Preferred Requirements

  • Higher education degree in IT or a related field.
  • Proficient in multiple programming languages.
  • Experience working with cloud-based technologies.
  • Familiarity with project management tools and methodologies.


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