Hospitality Service Leader
hace 6 días
Service Leadership Role:
The Hospitality Service Leader will be responsible for driving exceptional customer experiences across our restaurants, bars, and room service areas.
Key Accountabilities:
- Develop and implement service standards to ensure consistency and excellence in every interaction.
- Lead by example, demonstrating a passion for delivering outstanding customer service and fostering a positive work environment.
- Coach and develop team members to achieve their full potential and improve guest satisfaction.
- Monitor and analyze service metrics to identify areas for improvement and implement corrective actions.
- Collaborate with cross-functional teams to drive business growth and expand market share.
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