S2P Financial Operations Specialist

hace 3 días

San José, San José, Costa Rica Pfizer A tiempo completo

Pfizer's Global Business Services (GBS) Shared Services is a well-established operation that has been delivering exceptional financial services since 1997. With a presence in various regions including Europe, Asia, Latin America, Eastern Europe, and AFME, GBS Shared Services boasts a diverse workforce of over 1,000 Pfizer colleagues.

The GBS San Jose Financial Services team is a high-performing unit responsible for the timely delivery of standardized financial processes on behalf of Biopharmaceutical Finance and their business partners for the Emerging Markets. Based in regionally centralized locations in San Jose, Costa Rica, this team performs Record-to-Report, Procure-to-Pay, Travel & Entertainment, Order-to-Cash, and other related activities.

The ideal candidate for this role will be responsible for conducting key procure-to-pay activities such as handling escalations, solving conflicts for P2P accounts, and troubleshooting purchase requisitions, purchase orders, vendor master data, and invoices/credits cases. To succeed in this position, one must possess excellent analytical and problem-solving skills, with the ability to manage a high volume of requests, support the Markets, and work closely with stakeholders to provide exceptional customer service.

This role aims to enable GBS Procure to Pay to meet its business objectives by providing quality Procure to Pay analysis and overall business support for Site Leadership, market colleagues, and external vendors.

Key Responsibilities:

  • Organize and prioritize workload to ensure timely completion of tasks
  • Maintain and exceed metrics and goals
  • Take initiative in identifying processes and initiatives that align with our Digital Finance strategy
  • Demonstrate strong analytical and process management skills
  • Support and co-lead select in-house processes, continuous improvement initiatives, and stakeholder collaborations
  • Independently manage the formal relationship with key internal stakeholders and colleagues of diverse backgrounds
  • Ensure the timely and proper execution of adequate internal controls
  • Takes ownership of every audit request that involves his/her processes
  • Responsible for keeping accurate and up-to-date Work Instructions, Job Aids, and Desktop Procedures documentation
  • Assist the management team and other colleagues as needed
  • Works towards and maintains agreed metrics and goals
  • Capable to make basic decisions over daily responsibilities
  • Promptly escalates operative and legal issues to his/her manager
  • Evaluates customer/internal documentation and system information
  • Maintains focus on customer service
  • Communication skills - effectively communicate with internal and external End users, customers, and vendors
  • Organizational skills - ability to organize workload, prioritize, and follow up on outstanding items
  • Exercises sound judgment abilities
  • Good understanding of system functionality and processes
  • Attention to detail and ability to work with a high degree of accuracy
  • Prepare basic analysis for external accountants and Corporate Audits
  • Participate on organization committees
  • Participate in the delivery of internally developed training
  • Seek opportunities to be mentored by others
  • Operational Transformation support including primary processing, issue resolution, and maintaining metrics and goals
  • Demonstrate ownership of personal and professional development
  • Ability to operate independently and remain focused through change or uncertainty

Organizational Relationships:

  • All P2P Teams within GBS (Global Business Services)
  • Enabling Finance
  • Consolidations & Controllers
  • All Finance Business Unit Colleagues
  • Sourcing Procurement
  • External Vendors and Pfizer Colleagues

Education and Experience:

  • Bachelor's degree or in progress in Business, Accounting, or Finance
  • 1-4 years of relevant functional accounting or finance experience
  • Proficiency in PC skills (MS Excel, Word, PowerPoint) required
  • Good written and verbal English communication skills required, any other language if required by the business
  • Portuguese (is a plus)

Salary: $60,000 - $90,000 per annum

Estimated Salary Range: The estimated salary range for this position is $60,000 - $90,000 per annum based on industry standards and location.

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