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Embedded Linux System Engineer

hace 2 semanas


San José, San José, Costa Rica Wind River A tiempo completo

**Responsibilities**

- Debug and resolve customer issues in a timely and professional manner.
- Establish a deep understanding of customer needs for your area and leverage those insights to provide outstanding solutions.
- Manage ongoing bugs/incidents, system configuration and testing for Wind River products.
- Engage in internal and customer facing meetings.
- Work with cross-functional teams to improve Wind River support processes.
- Proactively contribute content to the various Knowledge Bases within Wind River.
- Document Problems for Knowledge Base so that customers may solve similar problems on their own in the future.
- Be available for after-hours duties if there is need.
**Required Skills and Qualifications**

- 4-6 years' experience required.
- Experience with RTOS/ Embedded Linux.
- Familiarity with Wind River Systems products and VxWorks a plus.
- Experience with NFV, OpenStack, DPDK, SDN, security-enhanced Linux, virtualization, VOIP, networking security a plus.
- Understanding of CVEs and Security vulnerabilities affecting the devices running the Wind River OSes.
- Familiarity of major processor families: PowerPC, Intel, ARM and RISC-V, including multi-core.
- Excellent written and oral communication skills.
- Linux and Windows host environments.
- Troubleshooting and debugging issues in a real-time embedded environment.
- Exceptional team player who works well in collaborative environment.
- Self-managed, fast learner with the desire and ability to master new technologies.
**Educational Requirements**

- Bachelor's or master's degree in computer science or related field.