Sr. Professional Services Consultant
hace 1 día
Company Description
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler Government Solutions serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations.
In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
**Job Description**:
- Provide deployment advisory services including best practice design, recommendations, and configurations
- Travel to customer locations to assist customers in short-term professional service engagements
- Assist deployment customers with testing or troubleshooting.
Escalate to support as required
- Reproduce customer issues to verify problems and document steps to replicate for Support, Engineering and Operations teams
- Become a Zscaler cloud services expert through self study, company training, and a desire to excel
- 30% travel per month
- Other duties or projects, as assigned
**Qualifications**:
- 12+ years of prior work experience in similar positions (e.g.
Solutions Architect, Systems Engineer, Technical Marketing Engineer, or a Support Engineer).
- Minimum Education: Technical bachelor's degree and/or equivalent work experience.
- Deep understanding of networking or security in Enterprise environments.
- Able to learn and support cutting-edge technologies while context-switching.
- Strong understanding of how to navigate technical and architectural discussions.
- Comfortable talking about technical topics/issues with business people and business topics/issues with technical people; Able to express complex concepts in plain language to reach broader audiences.
- Excellent communication and follow-up skills across internal and external organizations.
- Ability to travel to partner sites, conferences, and other related events as required.
- Professional experience architecting and operating solutions built on (in order of preference): Azure, AWS, and GCP
- Experience with Hypervisors (in order of preference): VMware, Hyper-V, and KVM.
- Industry certifications such as CCIE, JNCIE, CISSP or CCSP preferred.
- Working knowledge of authentication systems such as LDAP and MS Active Directory
- Familiarity with IPSEC, GRE, HTTP/HTTPS, DNS protocols
- Familiarity with Proxy and SSL
- Familiarity with IIS Web Server administration
- Versatile with using various operating systems including Windows, Mac, and GNU/Linux
- Hands-on knowledge with network troubleshooting using tools such as Wireshark, tcpdump, Traceroute, and MTR
- Experience with Symantec DLP preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
LI-BP1
**What You Can Expect from Us**:
- An environment where you will be working on cutting edge technologies and architectures.
- A fun, passionate and collaborative workplace.
- Competitive salary and benefits, including equity.
- A team environment filled by people passionate about protecting the US Government.
**Why Zscaler?
**
People who excel at Zscaler are smart, motivated and share our values.
Ask yourself: Do you want to team with the best talent in the industry?
Do you want to work on disruptive technology?
Do you thrive in a fluid work environment?
Do you appreciate a company culture that enables individual and group success and celebrates achievement?
If you said yes, we'd love to talk to you about joining our award-winning team.
Zscaler is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
**What You Can Expect From Us**:
- An environment where you will be working on cutting edge technologies and architectures
- A fun, passionate and collaborative workplace
- Competitive salary and benefits, including equity
**Why Zscaler?
**
People who excel at Zscaler are smart, motivated and share our values.
Ask yourself: Do you want to team with the best talent in the industry?
Do you want to work on disruptive technology?
Do you thrive in a fluid work environment?
Do you appreciate a company culture that enables individual and group success and celebrates achievement?
If you said yes, we'd love to talk to you about joining our award-winning team.
Zscaler is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
-
Junior Technical Consultant
hace 1 día
San José, Costa Rica 21Tech, Llc A tiempo completo**Job Title**:Junior Technical Consultant**Location**:Remote with travel- Work with team to implement product features and use products technical tools- Responsible for developing custom reports, with SR Consultant oversight and direction- Responsible for SQL Scripts, with SR Consultant oversight and direction- Responsible for documenting all solutions using...
-
Sr. Professional Services Consultant
hace 3 días
San José, Costa Rica Zscaler A tiempo completoCompany Description With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler Government Solutions serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps...
-
Sr. Fuel Logistics Specialist
hace 2 días
San José, Costa Rica World Fuel Services A tiempo completoAt World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...
-
Professional Services Resource Coordinator
hace 1 día
San José, Costa Rica Splunk A tiempo completoA little about us.Splunk is the key to enterprise resilience for the 11,000+ organizations that use our Unified Security and Observability Platform.We regularly appear on a lot of "Best Places to Work" lists and we think it's because we encourage our Splunkers to bring their whole, authentic selves.So bring your work experience, problem-solving skills and...
-
Sr. Fuel Logistics Specialist
hace 46 minutos
San José, Costa Rica World Fuel Services A tiempo completoAt World Fuel Services, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team.Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued.Our high-performance...
-
Relocation Consultant
hace 1 día
San José, Costa Rica Dwellworks, Llc A tiempo completoAs a Destination Services Consultant you can make a real difference in welcoming a corporate professional to your community and helping them to get settled in their new home.We are constantly looking to partner with talented and enthusiastic consultants to support our clients.- Are you someone who is passionate about your community?- Are you customer service...
-
Sr. Analyst
hace 1 día
San José, Costa Rica Wns Denali A tiempo completo**Company Description**WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader.WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...
-
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce.- Bachelor's degree or equivalent.- Experience building customer relationships, identifying business opportunities for clients and increasing...
-
Consultant, Program Management
hace 5 días
San José, Costa Rica MasterCard A tiempo completoOur Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...
-
Salesforce Business Transformation Consultant
hace 3 días
San Francisco, Heredia, Costa Rica Ibm A tiempo completoAbout IBMAs a responsible technology innovator, we are committed to creating a diverse and inclusive environment. Our team is dedicated to helping our clients succeed through the power of collaboration.Our ApproachWe take a client-centric approach, focusing on delivering exceptional outcomes for our customers. Our team is equipped with the latest...
-
Hr Services, Sr. Coordinator
hace 1 día
San José, Costa Rica World Fuel Services A tiempo completoAt World Fuel Services, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team.Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued.Our high-performance...
-
Human Resources Functional Consultant
hace 1 día
San José, Costa Rica Freebalance A tiempo completo**Costa Rica** as a **Human Resources Functional Consultant.****Main Responsibilities**:- Responsible for the timely execution of the Human Talent Management project contract, including monitoring progress and providing all deliverables included in the contract.- Acts as a counterpart to the functional project leaders, providing support on functional...
-
Security Consultant
hace 1 día
San José, Costa Rica Akamai A tiempo completo**Do you relish the prospect of working with cutting-edge cloud security systems?****Would providing consultancy to influence customers Internet strategies excite you?****Join our prestigious Professional Services team**Our Team provides managed services and proactive and reactive support to our global customers.We utilize tools, process and knowledge to...
-
Professional Services Engineer
hace 1 semana
San José, Costa Rica Sysdig A tiempo completoWe value diversity and open dialog to spur ideas, working closely together to achieve goals. And we're a great place to work too - we were awarded the **_2021 Bay Area Best Places to Work Award from San Francisco Business Times and the Silicon Valley Business Journal_**. We are looking for team members who share our commitment to customers and are willing to...
-
Associate Consultant, Advisors
hace 1 día
San José, Costa Rica Mastercard A tiempo completoOur PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.Our...
-
Sr. Strategic Account Manager, Strategic Account
hace 3 días
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Marketing, and/or E-Commerce. - Bachelor's degree or equivalent. - Advanced English level (oral and written). - Experience building customer relationships, identifying business...
-
Professional Services Developer, Global Services
hace 5 días
San José, Costa Rica Splunk A tiempo completo**Professional Services Developer, Global Services Field Engineering** Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work,...
-
Accommodation Consultant, Dls
hace 23 horas
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAn individual in this position must understand Amazon business operations and have a general understanding of statutory leaves and disability policies and laws, in addition to understanding the job accommodation processes including utilization of internal resources - 1+ years of experience managing case or providing support to employees on disability, leave...
-
Relocation Consultant
hace 1 día
San José, Costa Rica Dwellworks, Llc A tiempo completoAs a Destination Services Consultant you can make a real difference in welcoming a corporate professional to your community and helping them to get settled in their new home.We are constantly looking to partner with talented and enthusiastic consultants to support our clients.- Are you familiarized and willing to provide assistance in San José, CR?- Are you...
-
Sr. Strategic Account Manager, Strategic Account
hace 4 días
San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce. - Bachelor's degree or equivalent. - Advanced English level (oral and written). - Experience building customer relationships, identifying...