Veeam Cloud Support Engineer
hace 1 día
Company Description
Everything's in place for you to win at Veeam - the global leader in Modern Data Management.
We provide trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 400,000 customers including the vast majority of Fortune 500 companies.
We're extremely successful: a billion-dollar company and Leader in the Gartner Magic Quadrant that's won over 200 top industry awards.
But we're always looking forward.
Everyone here plays a part in finding new opportunities and winning new deals, and you'll be backed by a best-in-service product and an unrivalled reputation for delivering customer satisfaction.
Ultimately though, we grow together, so we'll support you fully to be successful in your role.
We'll invest in you through our on-demand learning systems.
Mentoring, training and coaching will help you to find your feet, take big challenges in your stride and perform at your best.
There are acceleration programmes that could propel you further forward than you imagined.
And whether it's learning additional skills, gaining a new experience or taking the next step in your career, there will be lots of scope for development.
All this in a place where people talk from the heart.
We have a culture of focus and excellence.
We encourage innovation and iteration.
And since our achievements are tangible, we can keep it real and be genuine with each other.
We're inclusive, diverse, open and honest people who collaborate, support each other and have fun together.
And we're nimble enough for people to speak up.
We play to win; we're competitive, hungry and driven, but we remain humble.
If that's you, get ready to do Veeamazing things.
**Job Description**:
**Job Duties**
- Proactively stay up to date with all the latest technologies concerning Veeam's Cloud platform products and the underlying technologies
- Research and troubleshoot customer problems and inquiries
- Update and work assigned support cases in a timely manner
- Maintain strong customer rapport and excellent, timely communication
**Qualifications**:
- Proven track record of high customer satisfaction ratings in customer or technical service role
- Strong written and oral communication skills
- Experience administrator-level tasks with the current supported version of **Microsoft Windows Server **(debugging windows event logs, active directory, registry hierarchy)
- Advanced knowledge of database engines like Microsoft SQL Server and/or Oracle (administration, scripting, hierarchy)
- Advanced knowledge of **TCP/IP (OS, firewalls configuration)** and networking configuration/troubleshooting (NAT, ports, DHCP, DNS, Wireshark)
- Experience with administrator-level task and/or deployment of virtualization technologies**:VMware ESX(i), Microsoft Hyper-V, Nutanix AHV (virtual machine management, host management)**:
- Previous experience or good understanding of storage system administration (SAN, NAS, VSAN)
- Professional level in English to provide support
Additional Information
- Veeam Software is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law.
All your information will be kept confidential according to EEO guidelines._
-
Veeam Cloud Support Engineer
hace 1 día
San José, Costa Rica Veeam Software A tiempo completoCompany DescriptionEverything's in place for you to win at Veeam - the global leader in Modern Data Management.We provide trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 400,000 customers including the vast majority of Fortune 500 companies.We're extremely successful: a billion-dollar company and...
-
Veeam Backup for Databases Engineer
hace 6 días
San José, Costa Rica Veeam Software A tiempo completoCompany Description Veeam is a leading provider of backup and recovery software for virtual, physical and cloud environments. Different Veeam departments take care of every phase of the solution life cycle: development and testing, implementation through an extensive partner network, and technical support in multiple languages. Veeam builds products to...
-
Veeam Technical Enablement Specialist
hace 6 días
San José, San José, Costa Rica Veeam Software A tiempo completoVeeam Software, a global leader in data protection and ransomware recovery, empowers every organization to not only recover from data outages but also bounce forward with resilience. With Veeam's Data Platform, organizations achieve radical resilience through secure data management, seamless data recovery, and data freedom for hybrid cloud environments.The...
-
Cloud Data Management Expert
hace 4 días
San José, San José, Costa Rica Veeam Software A tiempo completoAt Veeam Software, we are committed to delivering innovative and reliable solutions for modern data management.We take pride in being the global leader in this field, serving over 400,000 customers including the majority of Fortune 500 companies.Our mission is to provide trusted back-up solutions that deliver cloud data management and protection, empowering...
-
Veeam Backup For Ms365 Support Engineer
hace 1 día
San José, Costa Rica Veeam Software A tiempo completoCompany DescriptionCompany DescriptionEverything's in place for you to win at Veeam - the global leader in Modern Data Management.We provide trusted back-up solutions that deliver cloud data management and protection, keeping the world moving for over 400,000 customers including the vast majority of Fortune 500 companies.We're extremely successful: a...
-
Windows Technical Support Specialist
hace 1 semana
San José, San José, Costa Rica Veeam Software A tiempo completoCompany OverviewVeeam Software is a global leader in Modern Data Management, providing trusted backup solutions that deliver cloud data management and protection. We have over 400,000 customers worldwide, including the majority of Fortune 500 companies.We're extremely successful, with a billion-dollar company and Leader in the Gartner Magic Quadrant. Our...
-
Certifications Technologist
hace 1 día
San José, Costa Rica Veeam Software A tiempo completoVeeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.The Veeam Data Platform delivers...
-
Cloud Data Protection Specialist
hace 3 días
San José, San José, Costa Rica Veeam Software A tiempo completoVeeam Software, the global leader in data protection and ransomware recovery, empowers every organization to achieve resilience through secure data management. With over 450,000 customers worldwide, we protect businesses by providing innovative technology solutions.We are seeking a motivated individual to join our sales team as a Cloud Data Protection...
-
Customer Success Representative
hace 1 día
San José, Costa Rica Veeam Software A tiempo completoVeeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.Headquartered in Columbus, Ohio, with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, who...
-
Sales Development Representative
hace 1 día
San José, Costa Rica Veeam Software A tiempo completoVeeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.The Veeam Data Platform delivers...
-
Cloud Software Group Technical Support Engineer
hace 1 semana
San Francisco, Heredia, Costa Rica Cloud Software Group A tiempo completo**About Us**Citrix and TIBCO's recent merger has created Cloud Software Group, one of the world's largest cloud solution providers. With over 100 million users worldwide, we're dedicated to delivering innovative products that enable people to work efficiently from anywhere.As a Sr. Tech Support Engineer at Cloud Software Group, you'll play a crucial role in...
-
Senior Sales Professional
hace 5 días
San José, San José, Costa Rica Veeam Software A tiempo completoRole OverviewVeeam Software, a global leader in data protection and ransomware recovery, is seeking a highly skilled Senior Sales Professional to join our team. This role will focus on driving revenue bookings and customer retention through the renewal of maintenance contracts.The ideal candidate will have previous experience in software sales, with a strong...
-
Sales Development Representative
hace 1 día
San José, Costa Rica Veeam Software A tiempo completoVeeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.Headquartered in Columbus, Ohio, with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, who...
-
Sr. Data Analyst
hace 1 día
San José, Costa Rica Veeam Software A tiempo completoVeeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.The Veeam Data Platform delivers...
-
Sales Development Representative
hace 1 día
San José, Costa Rica Veeam Software A tiempo completoVeeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.Headquartered in Columbus, Ohio, with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, who...
-
Site Reliability and Automation Engineer
hace 1 semana
San Francisco, Heredia, Costa Rica Ibm A tiempo completoOverviewThe IBM Cloud team is dedicated to ensuring the cloud infrastructure is at the forefront of technology, from data center design to network architecture. We are building and operating IBM's VMware Solutions cloud platform to deliver performance and predictability for our customers' most demanding workloads, at global scale and with leadership...
-
Technical Support Engineer
hace 1 día
San José, Costa Rica Cloud Software Group A tiempo completo**About Cloud Software Group**Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world's largest cloud software providers, serving more than 100 million users around the globe.When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get...
-
Veeam Microsoft 365 Data Management Specialist
hace 2 días
San José, San José, Costa Rica Veeam Software A tiempo completoWe're a global leader in Modern Data Management, trusted by over 400,000 customers worldwide.Our success is built on delivering cloud data management and protection solutions that keep the world moving.We're not just another software company – we're innovators, pushing boundaries to stay ahead of the game.Job Description:This role plays a crucial part in...
-
Advanced Cloud Infrastructure Specialist
hace 2 días
San José, San José, Costa Rica Prometeo Talent A tiempo completoAbout UsAt Prometeo Talent, we're a forward-thinking IT consultancy and outsourcing firm dedicated to delivering cutting-edge solutions in the financial marketplace. Our expertise spans over two decades, dating back to 2004. We pride ourselves on providing tailored IT and database solutions that cater to our clients' unique needs.The Challenge AheadWe're...
-
San José, San José, Costa Rica Cloud Software Group A tiempo completoWe are now returning to our roots as a standalone business unit, focusing on our SaaS business—a dynamic area where we see growth potential. Our company is unique and ready to tackle the bigger competitors.As a Technical Support Engineer at Cloud Software Group, you will be responsible for in-depth problem analysis of our product and its integration into...