Contract Process Analyst

hace 2 semanas


San José, San José, Costa Rica Td Synnex A tiempo completo

Job Purpose:Join our Center of Operational Excellence team at TD SYNNEX - Shyft Global Services, where you will play a crucial role in enhancing business processes and developing innovative capabilities to elevate our customer service delivery experience.
We are seeking a proactive and knowledgeable individual who can drive operational excellence within our business unit.Responsibilities:Focuses on analyzing contract terms, ensuring compliance, and providing insights for contract improvements.Review Contract Documentation.Lead the design of business processes to ensure they meet organizational needs.Identify Improvements and develop solutions to critical business issues.Work with business units to define risk mitigation action plans to resolve process gaps.Establish and document the processes to be implemented.Stabilize the business processes centralized.Overseeing business processes through KPIs.Identify measurements and quantify proposed process improvements.Facilitate problem-solving and brainstorming sessions with business leaders to develop solutions.Undertake productivity initiatives.Give support to the business with the processes implemented.Provide consulting services to internal customers and BU leaders.Update on project status to sponsors, stakeholders.Knowledge, Skills and Experience:Able to understand and analyze business models.Experience working on business models and optimization of operations.Creative Problem Solving & Critical Thinking.Able to communicate clearly and convey necessary information.Able to collaborate and build solid, effective working relationships with others.Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.Strong ability to solve problems creatively and think critically.Able to adjust readily to change and adapt as needed.Able to recognize and attend to important details with accuracy and efficiency.Able to maintain confidentiality of sensitive information.Communication and Collaboration.English Language Proficiency.Willingness to work in a multi-cultural and multi-skilled team.Knowledge of standard methodologies like Lean and Six Sigma is a plusWorking Conditions:Professional, office environment.Key SkillsWhat's In It For You?Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed.
Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.Don't meet every single requirement?
Apply anyway.
At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.
If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply.
You may be exactly the person we're looking forWe are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.



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