Senior Project Manager, Consumer Services

hace 2 semanas

San Francisco, Heredia, Costa Rica Experian A tiempo completo

Company Description
**About us, but we'll be brief**

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.
We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.
In addition, for the last five years we've been named in the **100 "World's Most Innovative Companies" by Forbes Magazine**.
**Experian Consumer Services** provides credit education and identity protection solutions to consumers and helps businesses manage the impact of a data breach.
This group is divided into two divisions; the Direct-to-Consumer team provides these solutions directly to consumers while the Partner Solutions team empowers companies to provide these solutions to their consumers.
**Job Description**:
**Experian Partner Solutions **helps 300+ businesses protect their 60M+ customers by building enterprise-level (1) identity, (2) credit, and (3) data breach cybersecurity SaaS products in a white-label (B2B2C) branded format.
Experian Partner Solutions and its 'sister' business unit, Direct-to-Consumer, form Experian Consumer Services, a $900M business segment inside the $5B global information services company commonly known as Experian.
Experian's **Product Portfolio Operations team** is seeking a talented Project Manager.
This role will work closely with departments across the business to help prepare new products for go-to-market readiness.
The Project Manager will be responsible for working closely with stakeholders in Product, Marketing, Client Services, Finance, and others to ensure market readiness and a smooth transition from inception to general availability.
**What You'll Be Doing**:

- Own the product readiness lifecycle and effectively communicate project expectations to department stakeholders, peers, and leadership
- Define, document, and manage project scope, goals, and deliverables for lifecycle of project.
- Manage multiple projects using our project management software.
- Coordinate project readiness exercises and delivery with multiple teams, including Client Services, Product, Sales Operations, Product Market, Account Development, and others.
- Actively manage quality of deliverables, dependencies, and outcomes to ensure that the project objectives are achieved on time/on budget.
- Constantly communicate with stakeholders to identify blockers and communicate updates.
- Set and manage project expectations.
- Ensure project documents are complete, detailed, current, and stored appropriately.
- Contribute to team success by continually striving for improvements in process, documentation, and knowledge transfer.
**Qualifications**:
**What your Background Looks Like**
- 3 - 5 years Project or Program Management experience in either a client-facing role or an internal PMO.
- Demonstrated ability to connect with cross-functional teams within an organization.
- Ability to think strategically and work independently, taking initiative on identifying challenges and proposing solutions.
- Strong sense of technology platforms between client and internal development teams.
- Strong analytical and problem solving capabilities.
- Must be able to execute all tasks with exceptional attention to detail.
- Must have ability and desire to work in a high-pressure, fast-paced environment and be able to handle several projects and tasks simultaneously.
- Demonstrable ability to optimize, document, and implement process changes and improvements.
- Bachelor's degree preferred
- Jira and Confluence experience preferred

Additional Information
**Perks**
- Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more

All your information will be kept confidential according to EEO guidelines.
Experian Careers - Creating a better tomorrow together

Find out what its like to work for Experian by clicking here
- Experian is proud to be an Equal Opportunity and Affirmative Action employer_.
_We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society.
For more than 125 years, we've helped people and economies flourish - and we're not done.
We take our people's agenda very seriously.
We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on.
See our DEI work in action
The power of YOU.
We are building a culture where everyone is comfortable bringing their whole self to work.
A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.
Find out what is like to work for Experian

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