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Junior Salesforce Administrator

hace 1 mes

Alajuela, Alajuela, Costa Rica Golabs A tiempo completo

**About the job Junior Salesforce Administrator**:
**Key Responsibilities**:

- Oversee the daily operations and performance of the Salesforce system
- Collaborate with various sales teams to deliver insightful performance reporting and address critical data needs
- Work closely with team members to gather requirements, define processes, and document workflows within Salesforce
- Maintain comprehensive documentation of Salesforce processes and configurations
- Execute ad hoc Salesforce administration projects with a focus on ensuring the seamless continuity of sales and marketing operations
- Perform standard Salesforce administration tasks including lead management, user maintenance, workflow management, and reporting/dashboard generation

**Qualifications**:

- Minimum of 2 years of experience in Salesforce administration, with proficiency in Sales and Service Cloud
- Strong expertise in user setup, profile management, role hierarchy, and security settings
- Demonstrated experience in configuring workflow rules, data validations, and object customizations
- Thorough understanding of Salesforce administration best practices
- Ability to work autonomously in a fast-paced environment, managing change effectively and collaborating with global stakeholders
- Excellent documentation skills with a keen attention to detail, including thorough testing and analysis of system changes
- Fluent in spoken and written English

**Additional Knowledge & Skills**:

- Salesforce Certified Administrator or Advanced Administrator
- Experience with CPQ and/or Gainsight considered advantageous, though not required