Customer Service Representative
hace 2 semanas
The America's Go To Market Operations (GTMO) within Intel's Sales and Marketing Group (SMG) is charged with running and growing the business for Intel and its customers through meaningful data analysis and market insights.
There's no better place to see how Intel works than GTMO, we are the ENGINE ROOM of the company.
The Customer Service Representative acts as the communication conduit between our external customers, sales, and operations teams to maximize revenue through supply commitments.
The CSR is a key member of the America's Service Cloud team owning all customer order management matters.
The CSR manages the customer's supply chain requirements, product demand and alignment of supply to the company's strategies.
This includes gathering and analyzing information to determine product allocation, monitoring customer inventory and partnering with business experts to solve daily customer requests in alignment with business strategies.
- Highly motivated, dynamic self-starter with strong decision-making and solid time management skills
- Willingness to identify and digest problems quickly, communicate, influence, negotiate win-win and drive solutions across Intel and customer teams.
- Excellent communication skills in both English and Spanish.
- A can-do approach and attitude, willingness to take informed risks and work collectively as a team to achieve Intel / customer goals.
- Flexible with the willingness to embrace change in a dynamic / fast-paced environment.
- Proven experience engaging with and supporting customers.
- Excellent analytical skills and willingness to work well within a diverse environment.
**Qualifications**:
**Minimum Qualifications**
- Graduated with bachelor's degree in business administration, economics, industrial engineering, supply chain management, or related degree.
- 1+ years of related experience manipulating data, using PBI / Excel and knowledge of basic formulas -but not limited to-: sum, count, average, True/False, IF statements, v-lookups.
- Willingness of elaborating / manipulating pivot tables, build different types of graphs / tables to summarize / interpret data for better decision-making processes.
- Excellent communication in both Spanish and English (advanced)
**Preferred Qualifications**:
- 1+ year of experience in customer service roles.
- Over 6 months of experience working with SAP and/or Salesforce systems
- Communication skills in Portuguese
- Database knowledge / experience is an added advantage
**Inside this Business Group**:
Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions.
SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business.
We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples.
The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe.
Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.
**Posting Statement**:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
**Benefits**:
We offer a total compensation package that ranks among the best in the industry.
It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation.
Find more information about all of our Amazing Benefits here.
**Working Model**:
This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.
**In certain circumstances the work model may change to accommodate business needs.
**
JobType
Hybrid
-
Customer Service Representative
hace 4 días
San José, Costa Rica Talent2Win A tiempo completo**customer service representative**:**Talent2Win** San José San José experiência 0 años Telecomunicaciones indefinido jornada completa salario no especificado publicado hace 3 horas ¡BUSCAMOS TALENTO COMO TÚ! Empleocostarica #OportunidadEmpleo Si tienes bachillerato comprobable y Nível de inglés (avanzado) esta es tu oportunidad. Ingresa al...
-
Customer Service Representative
hace 2 semanas
San Francisco, Costa Rica Cognizant Technology Solutions A tiempo completoWe are hiring Senior Customer Service Representatives to manage customer queries and complaints. **Customer Service Representative Responsibilities**: Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging...
-
Customer Service Representative
hace 2 semanas
San José, Costa Rica Talent2Win A tiempo completo**customer service representative**:**Talent2Win**San JoséSan Joséexperiência0 añosTelecomunicacionesindefinidojornada completasalariono especificadopublicadohace 3 horas¡BUSCAMOS TALENTO COMO TÚ!Empleocostarica #OportunidadEmpleoSi tienes bachillerato comprobable y Nível de inglés (avanzado) esta es tu oportunidad.Ingresa al mundo de Customer...
-
Customer Service Representative
hace 4 días
Ubicación San José, San José, Costa Rica Junior Recruiter A tiempo completoRequisitos: We are looking for hundreds of Customer Service Representatives. Evolving the BPO services and helping with our clients´ needs to a whole new level. The opening requires a conversational level of English. Actividades a realizar: The customer service representative (CSR) will provide call servicing and support functions to United States-based...
-
Customer Service Representative
hace 2 semanas
San José, Costa Rica Infotree Global Solutions A tiempo completoCustomer Service RepresentativePosición 100% PRESENCIAL, oficina se ubica en Santa Ana.Horario de Martes a Sábado de 7am a 4pm.**Requisitos**:Inglés avanzado.Título de bachillerato.Minimo 1 año de experiência en call center.**Salary**: ¢600,000.00 - ¢670,000.00 per month**Education**:- High school or equivalent (required)**Experience**:- customer...
-
Customer Service Representative
hace 2 semanas
San Antonio, Belén, Costa Rica Bill Gosling Outsourcing A tiempo completo $900 al mesJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Bill Gosling Outsourcing. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences and resolving inquiries efficiently.
-
Customer Service Representative
hace 2 semanas
San José, Costa Rica Go2 A tiempo completoWe are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Customer Service Representative role. - Will do data entry tasks such as support ticketing and order fulfillment, etc **Requirements/Skills**: - Updated resume with employment dates (Months and Years) -...
-
Customer Service Representative
hace 2 semanas
San José, Costa Rica Infotree Global Solutions A tiempo completoNos encontramos en búsqueda de un Customer Service Representative, para uno de nuestros clientes en la zona de Santa Ana, posición 100% presencial.**Requisitos**:- Bachillerato en Educación Media concluido.- Experiência previa de al menos 1 año en Call Center.- Inglés avanzado.Tipo de puesto: Tiempo completoSalario: ¢500,000.00 - ¢600,000.00 al...
-
Customer Service Representative
hace 1 semana
San José, Costa Rica Infotree Global A tiempo completoWe are hiring! Customer Service Representative What do you need? - High School or **9th grade completed**: - At least **8 months of experience **in the call center industry - **Advanced English Level**: - Ability to **work on site **in Santa Ana - Schedule Tuesday to Saturday from 7**:00 am to 4:00 pm** **Salary**: ₡500,000.00 - ₡600,000.00 per...
-
Teleperformance Customer Service Representative
hace 7 horas
San Francisco, Heredia, Costa Rica Teleperformance Costa Rica A tiempo completo**Customer Service Representative**We are seeking a highly skilled and experienced Customer Service Representative to join our team at Teleperformance Costa Rica. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients.**Key Responsibilities**- Provide accurate and timely responses to customer...
-
Customer Service Representative
hace 1 día
San José, Costa Rica STT Group A tiempo completoResponsibilities: - Manage large amounts of incoming calls - Generate sales leads - Identify and assess customers' needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Handle...
-
Bilingual Customer Service Representative
hace 3 días
San Francisco, Costa Rica Valor Global Information Technologies CR A tiempo completoWe are an equal employment opportunity employer and we're currently hiring Bilingual Customer Service Representatives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristic protected by law. DESCRIPTION - Summary: The Customer Service...
-
Customer Service Representative
hace 2 semanas
San José, Costa Rica Infotree Global A tiempo completoWe are hiring!Customer Service RepresentativeWhat do you need?- High School or **9th grade completed**:- At least **8 months of experience **in the call center industry- **Advanced English Level**:- Ability to **work on site **in Santa Ana- Schedule Tuesday to Saturday from 7**:00 am to 4:00 pm****Salary**: ¢500,000.00 - ¢600,000.00 per...
-
Customer Service Representative
hace 2 semanas
San José, Costa Rica Stt Group A tiempo completoResponsibilities:- Manage large amounts of incoming calls- Generate sales leads- Identify and assess customers' needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactivecommunication- Provide accurate, valid and complete information by using the right methods/tools- Handle customer...
-
Customer Service Representative
hace 1 semana
San José, Costa Rica Sofvio A tiempo completoWe are looking for hundreds of **Customer service representatives.** “Evolving the BPO services and helping with our clients´ needs to a whole new level. ” Compensation**:USD 3 - 5/hour.** + Holiday pay (up to 2x pay rate). Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil,...
-
Remote Customer Service Representative
hace 7 horas
San José, San José, Costa Rica June Homes A tiempo completoJune Homes is hiring for a Remote Customer Service Representative to work from home. The role involves handling customer inquiries, resolving issues, and collaborating with internal teams and external partners to deliver exceptional service.We offer a competitive compensation package, including paid training, monthly bonuses, flexible work arrangements, and...
-
Customer Service Representative
hace 2 semanas
San José, Costa Rica Emerson A tiempo completo**Duties and Responsibilities**Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, approve air order), and general product inquiry to ASCO Numatics and/or Aventics.Ensures information given to customers is timely and accurate.The...
-
Customer Service Representative
hace 1 semana
San José, Costa Rica Emerson A tiempo completo**Duties and Responsibilities** Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, changes, and general product inquiry to TESCOM AGI. Ensures information given to customers is timely and accurate. The representative is also expected...
-
Customer Service Representative
hace 2 semanas
San José, Costa Rica Independent Recruiter A tiempo completoWe are looking for hundreds of **customer service representatives**."Evolving the BPO services and helping with our clients´ needs to a whole new level.Compensation**:USD 3 - 5/hour.**+ Holiday pay (up to 2x pay rate).Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia,...
-
Customer Service Representative
hace 2 semanas
San José, Costa Rica Sofvio A tiempo completoWe are looking for hundreds of **Customer service representatives.**"Evolving the BPO services and helping with our clients´ needs to a whole new level."Compensation**:USD 3 - 5/hour.**+ Holiday pay (up to 2x pay rate).Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia,...
