Senior Manager, It Shared Services

At World Fuel Services, our employees are the key to our global success.
We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team.
Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued.
Our high-performance culture is what allows us to drive sustained growth.
Stronger together, we promote an environment where individuals can thrive.
World Fuel Services, is an equal opportunity/affirmative action employer.
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Squad Leader - IT Shared Services

The Squad Leader of IT Shared Services will coach and facilitate cross functional squads to deliver end-to end technology solutions that result in improved value for our business, in close alignment with our strategy.
Focused on transforming the way we work, this role gives the day-to-day responsibility to mentor and lead energized teams towards achieving great outcomes and maturing their capabilities.
The leader will ensure that the squads are equipped with the appropriate skills, knowledge and resources they need to successfully deliver business outcomes.
A guardian for agile ways of working, this leader will support squads to improve productivity through creativity, innovation, collaboration and decision making.
Typical tasks and work products include:
- Manage overall development cycle utilizing Agile and DevOps best practices- Work closely with the developers to architect and develop the best technical design and approach- Work closely with Product Owners and Solution Architects to prioritize feature development- Focus on constant improvement of quality, speed and ensuring the team learns and gets better each sprint.- Provide team leadership towards the completion of development activities on-schedule within budget and per quality expectations- Oversee activity of staff to ensure that production problems are resolved quickly, ensuring continued accurate system operations.
At the team level, meet service level agreements for production support response and resolution.- Conduct and coordinate personnel-related activities such as identification of resource needs; evaluation, selection, development and retention of staff, incl.
mentoring and discipline.- Participate in the definition and the delivery of the strategic and tactical goals of the IT Shared Services group

**Requirements**:
- Bachelor's Degree in Computer Science, Computer Engineering, Information Systems, Systems Engineering, or other related engineering degree.- Strong communication skills in English- Minimum 5 years of experience as development leader focused on APIs (GraphQL is a big plus), Microservices, Security (Auth0 is a plus) and Cloud Computing (AWS is a plus).- Relevant experience in Agile Methodologies, Continuous Integration and Automated Testing.- Commitment to incorporating quality software practices into all phases of the project life lifecycle.- Strong problem solving, decision-making and communication skills.- Self-motivated professional who demonstrates strong technical agility and responsiveness, and who is eager to learn and grow within a Technology organization.