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Campaign Execution Manager, Global Creative Success

hace 1 mes


San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

1+ years of experience in digital advertising.
- 1+ years of professional experience.
- 1+ years of project management experience.
- Strong organizational, interpersonal, and communication skills (written and verbal).
Job summary

At Amazon Advertising, we sit at the intersection of advertising and eCommerce.
With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive return on investment for our advertising partners.
We strive to make advertising relevant so that customers welcome it - across Amazon's ecosystem of mobile and desktop websites, proprietary devices, and Amazon Advertising.
If you're interested in innovative advertising solutions with a relentless focus on the customer, you've come to the right place
Key job responsibilities
- Project managing the execution of advertising campaigns with internal Design, AdOps, Quality Assurance and Campaign Management teams
- Manage the troubleshooting of issues as surfaced during the campaign life-cycle
- Dive deep on data to develop and manage process and product improvement projects with internal stakeholders to improve cross-vertical/cross-locale efficiencies
- Manage end-to-end campaigns for specific areas of business.
- Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per standard operating procedures (SOP) and SLA.
- Follow established SOPs, and invent and simplify when needed
- Meets business metrics and goals, i.e., and service level agreements (SLAs) production, and quality targets
- Maintains records of day-to-day work by updating trackers or workflow tools.
A day in the life

You will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns aimed at helping advertisers grow their business and marketing objectives while upholding our end customers' experience.
You will work with internal stakeholders to deliver results that matter to our advertisers for long-term growth.
Campaign Execution Managers (CXMs) provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams.
This means diving deep on campaign management workflow improvements, analyzing defects and developing programs to fix root causes, and developing scalable mechanisms to deliver results.
The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.
About the team

This role may support various categories/verticals based upon the needs of the business.
Campaign Execution Managers (CXMs) work with advertising operations and Campaign & Creative Managers to ensure campaign delivery.
- Digital advertising experience and expertise in related ad specifications, file formats and technologies - Bachelors' degree in Marketing, Advertising, Business or related field - Experience managing projects in a fast pace environment - Experience working cross-functionally and with a wide range of employees with different skill sets - Adaptable and quick to learn new processes and tools, demonstrating strong technical/operational capabilities - Self-directed, goal-oriented and flexible, enjoying working in a fast-paced and at times ambiguous environment - Experience with MS Office, Salesforce, and SQL