Business Sys. Analysis Senior Associate

hace 4 semanas


San Francisco, Heredia, Costa Rica Ntt Data Services A tiempo completo

We are currently seeking a Business Support to join our team in Heredia, Costa Rica**Rol Duties**:

- Control y Riesgo del área de TI
- Responsable por la coordinación del Manager Control Assessment (MCA) para el área de TI y su alineación con los equipos locales y regionales
- Identificar los controles clave en los procesos de TI.
- Ejecutar los controles relacionados al área de TI, así como dar seguimiento a los resultados de los mismos.
- Identificar los riesgos emergentes para el área de TI.
- Dar soporte al área de TI en los procesos "Annual Risk Assessment" y "Quartly Risk Assessment", en coordinación con los equipos regionales y locales.
- Cumplimiento Regulatorio Normativa SUGEF 14-17
- Brindar soporte en la preparación y coordinación de los Comités Regulatorios de Tecnología de TI ordinarios y extraordinarios (elaboración de las presentaciones, elaboración de calendario de sesiones ordinarias, documentación de las minutas resultado de las sesiones).
- Brindar apoyo a los equipos regional de control y riesgo en las revisiones internas y proactivas de TI, especialmente en la obtención de evidencia local.- Orientación de servicio al cliente

**Qualifications/Skills**:

- 1 año de experiência en IT Operations
- Capacidad para administrar tareas asignadas, expectativas y mantener relaciones clave en regiones globales y múltiples países.
- Dominio de MS Office (de preferencia conocimientos avanzados de MS Excel)
- Fuerte orientación al equipo, habilidades interpersonales, flexibilidad y trabajo en equipo interdisciplinarios.
- Excelentes habilidades de comunicación y seguimiento con atención al detalle.
- Capacidad para trabajar bajo objetivos
- Proactividad y capacidad para trabajar bajo presión
- Facilidad para entender e interpretar procesos de TI, administrativos y de negocio.
- Capacidad de autoaprendizaje
- Capacidad para estructurar entregables y delegar responsabilidades.
- Actúa como dueño y responsable de sus procesos.
**Education**:

- Estudiante o Bachiller en Información de las tecnologias.
- La posición es 100% en español / Nível de Inglés básico
- Capacidad para administrar tareas asignadas, expectativas y mantener relaciones clave en regiones globales y múltiples países.
- Dominio de MS Office (de preferencia conocimientos avanzados de MS Excel)
- Fuerte orientación al equipo, habilidades interpersonales, flexibilidad y trabajo en equipo.
- Excelentes habilidades de comunicación y seguimiento con atención al detalle.- Continuidad del Negocio
- Coordinar lo correspondiente a TI con los representantes de CoB de las áreas (BRC) el cumplimiento de los programas y los procesos anuales de Continuidad de Negocios según el plan y cronograma de actividades que la oficina regional determina durante el año: BIA (Análisis de impacto de los procesos), BRP (Definición y documentación de procesos de contingencia), CMP (Manejo de crisis), Testing locales y regionales, etc.- Procedimiento de validación de procesos y aplicaciones utilizadas por el negocio para el Perfil Tecnológico.
- Coordinar y ejecutar el ejercicio anual de definición/identificación de procesos y aplicaciones utilizadas por el negocio.
Esto implica el contacto con las áreas para validar los procesos e identificar las aplicaciones utilizadas, ejecutar los criterios de selección, así como la documentación de los resultados, preparar los attestations para las aprobaciones finales de las áreas de negocio, y llevar a cabo el cierre del ejercicio.- Llevar a cabo la actualización de documentación procedimental local de TI según corresponda.
- Cumplimiento con la política de Record Management.
- Actualizar de forma anual el inventario de registros relacionadas a TI.
- Coordinar con el área local (OTRC) la baja, alta y/o destrucción de registros del inventario de TI.
- Mantener actualizado el SharePoint de Record Management, así como otras ubicaciones donde se almacenen documentos/registros que se encuentren en retención.
**About NTT DATA Services**

**_NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.
We are committed to creating a diverse and inclusive environment for all employees.
If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team_**

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