Global Services Air Logistics Specialist | Quick Safeguard

hace 3 días

Heredia, Costa Rica Kuehne+Nagel A tiempo completo

Global Services Air Logistics Specialist | Quick Safeguard Barreal de Heredia, Heredia, Costa Rica | Frachttransport und Kundenservice | Vollzeit | CR2144519 Take the next step in your career with a leading global logistics company.
Join our team at Kuehne+Nagel Global Services, where you'll have the opportunity to make a significant impact and grow professionally in a dynamic and supportive environment.
Your Role As an Air Logistics Specialist Safeguard, you will provide operational support and perform clerical tasks that aid business operations.
You will be responsible for executing operational processes, maintaining quality and productivity targets, and supporting data analysis, improvements, and optimizations.
Your Responsibilities • Develop and refine processes within the company system.
• Participate in training to enhance skills.
• Provide exceptional customer service via telephone or electronic communication.
• Communicate clearly and effectively with the team.
• Proactively identify and resolve process issues.
• Meet productivity and quality objectives.
• Proactively anticipate and address problems with processes, executing improvement actions.
• Provide operational support as needed.
• Assist with the migration process by speeding up training and receiving new processes.
• Support analysis of improvement points in processes, leadership, and optimization.
• Follow established work instructions, guidelines and SOPs.
• Comply with the company policy manual.
• The schedule we offer: Monday to Friday 7:45am to 4:45pm Training on-site, WFH.
Your Skills and Experiences • Knowledge of KN Quick processes, systems, operations, products, and services is a plus.
• Experience in Freight Forwarding is a plus.
• Familiarity with Continuous Improvement (CI) tools.
• Intermediate to advanced Excel skills.
• Advanced English proficiency.
• Flexibility to adapt to changing environments.
• Problem-solving orientation.
• Schedule flexibility.
Good Reasons to Join We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.

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