Trilingual Customer Service Representative
hace 3 semanas
Equifax is where you can power your possible.
If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
You will address regular and escalated customer service inquiries, complaints and problems via inbound calls and evaluate policies and procedures and provide insights into potential innovations and efficiencies.
Also, you will assess needs and promote alternative products or services.
**What you'll do**:
- Provide support and education regarding credit information, file interpretations, and products.
- Answer and solve problems and requests based on the consumer scenario, doing an analysis of the details provided, to offer optimal solutions.
- Ensure compliance with the company's procedures and policies.
- Work in a team environment and customer-centric culture.
**What experience you need**:
- Minimum B2 English and French level
- Minimum 9th Grade High School Diploma
- 6-month experience with Google Suite and Microsoft Office (Word and Excel)
**What could set you apart**:
- Experience in sales
- Experience in Contact Centers and/or Customer Service
- Experience in the industry or experience with similar roles
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
Equifax is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
-
Customer Service Representative
hace 2 días
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo**About the Role:**We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for customers when they call or raise a ticket to GBS. You will provide correct guidance and information, according to KPIs and company policies, with a good customer service orientation.**Your Key...
-
Customer Service Representative
hace 2 semanas
San Francisco, Heredia, Costa Rica 360Training A tiempo completo**360training****Customer Service Representative - Spanish / English****Responsibilities**- Receive, initiate, document, and handle product/service-related transactions over the phone with customers.- Review and master product/service-related systems and materials per customer.- Demonstrate strong interpersonal skills while interacting with customers,...
-
Customer Service Ambassador
hace 3 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAre you looking for a challenging and rewarding career in customer service? Do you have excellent communication skills and a passion for helping others? We may have the perfect opportunity for you!As a Trilingual Customer Service Representative at Equifax, you will play a critical role in ensuring that our customers receive the highest level of service and...
-
Customer Service Representative
hace 3 semanas
San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completoCustomer Service RepresentativePosición HIBRIDA, oficina se ubica en Belén de Heredia.Contrato TEMPORAL por 3 meses.Horario de Lunes a Viernes.**Requisitos**:Inglés avanzado.Título de bachillerato.Minimo 6 meses de experiência en call center.**Job Types**: Temporary, Full-time**Salary**: ¢500,000.00 - ¢550,000.00 per month**Education**:- High school...
-
Customer Service Representative
hace 3 semanas
San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completoCustomer Service RepresentativePosición PRESENCIAL, oficina se ubica en Belén de Heredia.Contrato TEMPORAL por 1 mes y medio.Horario de Lunes a Viernes.Horarios diferentes.**Requisitos**:Inglés avanzado.Título de bachillerato.Minimo 6 meses de experiência en call center.**Job Types**: Temporary, Full-time**Salary**: ¢500,000.00 - ¢550,000.00 per...
-
Customer Service Representative
hace 6 días
San Francisco, Heredia, Costa Rica Aligntech A tiempo completoAt Aligntech, we're revolutionizing the dental and orthodontic industry with our innovative technology. As a Customer Service Representative, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences.We're seeking a highly skilled individual who can handle customer inquiries with professionalism and efficiency. Your...
-
Customer Service Representative
hace 3 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAt Amzn Support Srvcs Costa Rica, we are seeking a driven and experienced professional to join our team as a Customer Service Representative. This role plays a critical part in delivering exceptional customer experiences by working directly with publishers in the Arabic language.The ideal candidate will possess excellent written and verbal communication...
-
Customer Service Representative
hace 5 días
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoBosch Group is a leading global provider of business process outsourcing solutions. As a Customer Service Representative, you will play a crucial role in delivering exceptional customer experiences to our clients.**Job Description**The Call Center Support Specialist position requires a high level of professionalism and attention to detail. Key...
-
Bilingual Customer Service Representative
hace 3 semanas
San Francisco, Heredia, Costa Rica Valor Global Information Technologies Cr A tiempo completoWe are an equal employment opportunity employer and we're currently hiring Bilingual Customer Service Representatives.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status or any other characteristic protected by law.DESCRIPTION - Summary: The Customer Service...
-
Customer Service Representative
hace 3 días
San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completoOverviewWe are seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team at Bill Gosling Outsourcing. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients and their customers.Key Responsibilities:Respond promptly to all customer inquiries in a courteous and efficient...
-
Customer Service Representative
hace 19 horas
San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completoJob DescriptionAs a Customer Service Representative, you will play a vital role in ensuring our guests receive exceptional service and attention to detail. Your primary responsibilities will include:Welcoming and acknowledging all guests according to company standards.Anticipating and addressing guests' service needs, and thanking them with genuine...
-
Customer Service Representative
hace 3 días
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoCompany OverviewBritish American Tobacco (BAT) is a leading tobacco company with a rich history. Our mission is to deliver our products and services in a responsible and sustainable way.About the RoleWe are seeking an experienced Contact Center Junior Agent to join our team. As a Contact Center Junior Agent, you will be responsible for handling inbound calls...
-
Customer Service Representative
hace 3 días
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoJob DescriptionThis role is part of GBS Finance and is responsible for handling inbound calls from retailers contracted with Reynolds and their sales representatives.The ideal candidate will have excellent communication skills, a strong problem-solving attitude, and the ability to work under pressure. They should be able to resolve inquiries about contracts,...
-
Customer Service Representative
hace 3 días
San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completo**Job Summary:**Sysco Costa Rica seeks a skilled Credit & Collections Customer Care Specialist to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences while resolving complex credit and collections issues.**Key Responsibilities:**Respond to inbound calls from customers,...
-
Home Based Customer Service Representative
hace 3 semanas
San Francisco, Heredia, Costa Rica Forterra Pest Control A tiempo completoWelcome to Forterra Pest ControlWe are a pest control company based in Dallas, Texas, USA and are excited to hire a remote, home-based customer service representative (CSR).We are looking for someone who is passionate, intelligent, and caring.They will be a core member of our CSR team to support our customers.This role is fully remote (work-from-home).This...
-
Customer Service Representative
hace 3 días
San Francisco, Heredia, Costa Rica Pixmob A tiempo completoJob DescriptionWe are seeking a highly motivated Customer Service Representative - Logistics to join our Pixmob team. As a key member of our logistics department, you will be responsible for providing exceptional customer service, handling customer inquiries, and maintaining high customer satisfaction.The ideal candidate will have excellent communication...
-
Kdp Customer Service Representative
hace 3 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout Amzn Support Srvcs Costa RicaAmzn Support Srvcs Costa Rica is a service provider for self-publishing books to the Amazon Kindle store. We are seeking a skilled Kdp Customer Service Representative to join our team.The Kdp Cs Agent Role will be the front line interface between Amazon and publishers/content providers who use the KDP website to upload...
-
Customer Service Representative
hace 3 días
San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completoAt Bill Gosling Outsourcing, we're seeking a skilled Customer Service Representative to join our team. As a Call Center Agent, you will:Key ResponsibilitiesReview account status/information thoroughly and find the best solution for customers.Take necessary follow-up actions until customer issues are fully resolved.Engage with customers on all...
-
Customer Service Representative
hace 2 semanas
San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo**Position Summary**:**Responsibilities**:This position is responsible for, but not limited to, the following:- Provides superior customer service over the telephone to our customer base including, but not limited to, dental offices and dental labs.- Sets up new accounts and maintains customer master data in SAP.- Answers incoming interactions from...
-
Technical Support Representative
hace 3 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoLooking for a new challenge in customer service? Want to work for a leading organization in the industry? Look no further! We are seeking a Trilingual Customer Service Representative to join our team at Equifax.As a key member of our customer-facing department, you will be responsible for addressing regular and escalated customer service inquiries,...