Senior Associate

hace 7 días


San José, San José, Costa Rica Wns Global Services A tiempo completo

Company Description

**WNS (Holdings) Limited (NYSE**: WNS) is a global Business Process Management (BPM) leader.
WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.
WNS Costa Rica - Launched in 2009, the WNS Costa Rica delivery center is fully functional and scalable, We are spread across more than nine countries across North America, South America, and Europe serving various industries like Retail and Consumer Packaged Goods, and Insurance with Strong socio-political factors such as political and economic stability, highest literacy rate in the region and a sizeable young and educated population having a strong multi-lingual population with English, French, Portuguese, Spanish, etc.Why Join Us?At WNS, our mission is to enable clients to outperform with our passion for service and innovation.
At the heart of each client engagement is our pursuit to understand our client's business, and create impactful solutions that can drive agility and excellence into their business processes.
Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core.
**Job Description**:
**Qualifications**:
Knowledge, Skills and Abilities General understanding of procurement/sourcing fundamentals Ability to learn and master client specific processes, terminology, business practices, systems, and unique requirements by various business groups Positive attitude and strong customer service orientation Attention to detail with an ability to maintain high accuracy and thoroughness when executing tasks Ability to coordinate meetings and activities across a broad group of people Ability to manage and prioritize multiple projects simultaneously with a relentless focus on meeting deadlines Excellent written and verbal communication Intermediate Excel skills, including working knowledge of filters, sorting, pivot tables, basic formulas, and advanced formatting techniques Proficiency using Microsoft Office tools such Word, Outlook, and PowerPoint



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