Guest Service Expert

hace 3 semanas

Alajuela, Costa Rica Marriott International, Inc A tiempo completo

**Número de Empleo** 23146692

**Categoría de Empleo** Food and Beverage & Culinary

**Ubicación** Fairfield by Marriott San Jose Airport Alajuela, Radial Francisco J. Orlich Plaza Los Mangos, Alajuela, Alajuela, Costa Rica VER EN MAPA

**Horario** Full-Time

**¿Ubicación remota?
** N

**¿Reubicación?
** N

**Tipo de Posición** Non-Management

**Descripción del Trabajo**

Nuestro trabajo no consiste únicamente en servir comida en una mesa para que la disfruten nuestros huéspedes hasta el momento de pedir la cuenta.
Además de eso, queremos crear una experiência que sea memorable y única (dejando a un lado la comida y la bebida).
Nuestros Expertos de servicio al huésped toman la iniciativa a la hora de ofrecer toda una serie de servicios orientados a que el huésped disfrute la experiência.
Ya sea cuando ponen las mesas, hablan con cocina, interactúan y sirven a los huéspedes o limpian las áreas de trabajo y de almacenamiento, los Expertos de servicio al huésped consiguen que las transacciones formen parte de la experiência del huésped.Al margen de cuál sea su puesto, hay una serie de cosas fundamentales para el éxito (crear un espacio de trabajo seguro, seguir las directrices y procedimientos de la compañía, mantener los estándares de calidad y asegurarse de que su uniforme, apariencia personal y comunicación sea profesional.
Los Expertos de servicio al huésped están siempre en marcha (se ponen de pie, se sientan, andan durante largos ratos, se mueven por superficies con pendiente, que no siempre son uniformes y que a veces resbalan), revisan el menú (lo leen y verifican la información) y se implican en todo tipo de tareas (mover cosas, levantar, llevar, empujar y colocar objetos de menos de 50 libras sin ayuda; deben llegar a lugares altos y agacharse, y deben hacer movimientos que les obligan a doblar las rodillas, girarse, estirar y encorvarse).
Es fundamental que los Expertos de servicio al huésped hagan siempre bien esas tareas (y otras tareas razonables que se les solicite) para que los huéspedes estén satisfechos y el hotel funcione.
- Marriott International es un empleador que ofrece igualdad de oportunidades.
Creemos en la importancia de contratar a una fuerza laboral diversa, así como apoyar una cultura inclusiva que anteponga a las personas.
Nos comprometemos a respetar el principio de no discriminación por cualquier motivo protegido, como la discapacidad y condición de veterano o cualquier otra situación protegida por las leyes aplicables._

Fairfield by Marriott garantiza una estancia sencilla y hermosa sin importar donde viajes, con más de 1.000 ubicaciones en todo el mundo.
La herencia de nuestra granja familiar Marriott inspira una experiência relajante y confiable caracterizada por una hospitalidad acogedora, todo a un precio excelente.
Como parte de nuestro equipo, cumplirás con la Garantía Fairfield Guarantee, nuestro compromiso de que todos los huéspedes se vayan del hotel satisfechos.
En Fairfield, te invitamos a consultar las oportunidades de empleo que mantienen nuestros hoteles y el servicio que brindamos al más alto nível.
Al unirte a Fairfield by Marriott, te unes a una cartera de marcas con Marriott International.
**Estarás** donde puedes llevar a cabo tu mejor trabajo,
**comenzarás** a cumplir tu propósito,
**formarás parte** de un increíble equipo mundial y
**te convertirás** en tu mejor versión.

  • Guest Service Expert

    hace 2 semanas

    Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 23146692**Job Category** Food and Beverage & Culinary**Location** Fairfield by Marriott San Jose Airport Alajuela, Radial Francisco J. Orlich Plaza Los Mangos, Alajuela, Alajuela, Costa Rica**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about putting food on the table that...

  • Guest Experience Expert

    hace 2 días

    Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    Why Join Our Team?We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.Company OverviewMarriott International, Inc is a leading global hospitality company with over 7,000 properties in more than 131 countries.Job ResponsibilitiesThe Guest Service Expert plays a critical role in delivering exceptional guest experiences...

  • Guest Environment Expert

    hace 3 semanas

    Alajuela, Costa Rica Marriott Worldwide A tiempo completo

    **Job Number** 22134079**Job Category** Housekeeping & Laundry**Location** Residence Inn San Jose Escazu, Ave. Escazu Complex Prospero Fernandez Hwy, San Jose, Costa Rica, Costa Rica VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about giving guests a clean room and a freshly...

  • Guest Experience Expert

    hace 3 semanas

    Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 22168747**Job Category** Rooms & Guest Services Operations**Location** Residence Inn San Jose Escazu, Ave. Escazu Complex Prospero Fernandez Hwy, San Jose, Costa Rica, Costa Rica**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about giving guests a smooth check-in and...

  • Guest Environment Expert

    hace 3 semanas

    Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 23009645**Job Category** Housekeeping & Laundry**Location** Residence Inn San Jose Escazu, Ave. Escazu Complex Prospero Fernandez Hwy, San Jose, Costa Rica, Costa Rica**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about giving guests a clean room and a freshly made...

  • Guest Experience Expert

    hace 2 semanas

    Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 23146686**Job Category** Rooms & Guest Services Operations**Location** Fairfield by Marriott San Jose Airport Alajuela, Radial Francisco J. Orlich Plaza Los Mangos, Alajuela, Alajuela, Costa Rica**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about giving guests a smooth...

  • Guest Experience Expert

    hace 2 semanas

    Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24076556 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott San Jose Airport Alajuela, Radial Francisco J. Orlich Plaza Los Mangos, Alajuela, Alajuela, Costa Rica VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just...

  • Guest Environment Expert Role

    hace 6 días

    Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    Job DescriptionAs a Guest Environment Expert at Fairfield by Marriott, you will be responsible for maintaining the cleanliness and organization of guest rooms, public areas, and back-of-house spaces. This includes restocking cartons, replenishing linens, and maintaining housekeeping supplies.Key Responsibilities:Ensure that all guest rooms and public areas...

  • Guest Experience Expert

    hace 7 días

    Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24095226**Job Category** Rooms & Guest Services Operations**Location** Residence Inn San Jose Escazu, Ave. Escazu Complex Prospero Fernandez Hwy, San Jose, Costa Rica, Costa Rica VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about giving guests a smooth check-in...

  • Guest Experience Expert

    hace 1 semana

    Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 24078078**Job Category** Rooms & Guest Services Operations**Location** AC Hotel San Jose Escazu, Avenida Escazu, Escazu, San Jose, Costa Rica VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to...

  • Guest Experience Expert

    hace 3 semanas

    Alajuela, Costa Rica Marriott Worldwide A tiempo completo

    **Job Number** 22134896**Job Category** Rooms & Guest Services Operations**Location** AC Hotel San Jose Escazu, Av.Escazu Complex Prospero Fernandez Highway, Escazu, Costa Rica, Costa Rica VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about giving guests a smooth check-in and...

  • Guest Experience Expert Agente De Servicio Al

    hace 4 semanas

    Alajuela, Costa Rica Marriott Worldwide A tiempo completo

    **Job Number** 22135089**Job Category** Rooms & Guest Services Operations**Location** Residence Inn San Jose Escazu, Ave. Escazu Complex Prospero Fernandez Hwy, San Jose, Costa Rica, Costa Rica VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about giving guests a smooth check-in...

  • Front Desk Service Expert

    hace 6 días

    Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    Key Responsibilities">">Become a local expert, sharing knowledge about the surrounding area and attractions.">Provide exceptional customer service, responding promptly to guest requests and needs.">Develop strong relationships with guests, understanding their preferences and tailoring services accordingly.">Collaborate with colleagues to ensure seamless...

  • Guest Experience Expert

    hace 2 días

    Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    **Additional Information** AGENTE DE SERVICIO AL CLIENTE**Job Number** 24081597**Job Category** Rooms & Guest Services Operations**Location** Courtyard San Jose Escazu, Calle Marginal Norte Plaza Itskatzu, San Jose, Costa Rica, Costa Rica VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs...

  • Guest Environment Expert

    hace 3 semanas

    Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    **Job Number** 23070392**Job Category** Housekeeping & Laundry**Location** AC Hotel San Jose Escazu, Avenida Escazu, Escazu, San Jose, Costa Rica**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about giving guests a clean room and a freshly made bed.Instead, we want to build an experience...

  • Guest Experience Ambassador

    hace 3 días

    Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    **About the Job**This role is an exciting opportunity for individuals who are passionate about providing outstanding customer service and making a difference in the lives of our guests.The Guest Experience Expert will be responsible for delivering a wide range of services that guide guests through their entire stay, from check-in to check-out.

  • Customer Service Agent

    hace 3 días

    Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    **About Our Company**Fairfield by Marriott International is a global hospitality leader, known for its commitment to delivering exceptional guest experiences. With over 1,000 locations worldwide, we offer a unique blend of warm hospitality and reliable service.**Job Summary**We are seeking a highly motivated and customer-focused Guest Experience Expert to...

  • Guest Experience Expert

    hace 5 días

    Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    **Número de Empleo** 22151486 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Fairfield by Marriott San Jose Airport Alajuela, Radial Francisco J. Orlich Plaza Los Mangos, Alajuela, Alajuela, Costa Rica VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management No...

  • Guest Experience Coordinator

    hace 6 días

    Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    About UsResidence Inn by Marriott is a leader in the extended-stay hotel industry, offering spacious suites with full kitchens and complimentary breakfast. Our hotels are designed to provide a home away from home for business and leisure travelers alike.Job SummaryThe Guest Service Expert will be responsible for providing exceptional customer service to our...

  • Service Ambassador

    hace 3 días

    Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    About UsMarriott International, Inc is a leading global hospitality company with over 7,000 properties in more than 131 countries.We believe in putting people first and are committed to creating an inclusive culture that values diversity and promotes equal opportunities for all.About the JobWe are seeking a highly motivated and customer-focused individual to...