Operational Training Consultant
hace 23 horas
Equifax is where you can power your possible.
If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
The Training Specialist is responsible for conducting and arranging on-the-job training for new hires and current employees in Operational Areas; including procedures, processes, product, and client training and maintaining up to date manuals, scripts, and other job aid documents.
**What you'll do**:
- Provide general instructional training in a classroom or virtual setting on processes and products for employees or clients along with On the Job Training for new hires, level ups and cross training.
- Maintain up to date manuals, scripts, and other job aid documents.
- Evaluate trainee's progress and adjust training methods to suit individual trainee needs.
Lead group and individual sessions as part of action plans to reinforce potential weaknesses.
- Deliver training as needed and will assess knowledge among the trainees and communicate results on a regular basis to all the parties involved as well as certifying its own knowledge by processing cases to keep his/hers expertise.
- Work in partnership with Ops, QA among other areas, leading meetings, developing action plans for Outliers, assessing agent knowledge needs, communicating updates and process changes, as well as new tool implementations.
**What experience you need**:
- English level both written and verbal (B2+/ C1)
- 9 month of knowledge of USIS Business Care processes
- 9 month Basic G Suite Skills (Sheets, Slides, Docs)
- Good performance (grading 92 QA and Ops) standings for the last 6 months
**What could set you apart**:
- Outstanding communication skills both written and verbal.
- Team Player, Adaptable, Proactive.
- Excellent people skills (soft skills).
- Schedule flexibility.
- Excellent interpersonal conflict resolution skills.
- Previous teaching and training experience is a plus.
- Bachelor's degree in Education is a plus
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
Equifax is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
-
Accounting & Finance Consultant - Cr
hace 23 horas
Heredia, Costa Rica Sgf Global A tiempo completo**Accounting & Finance Consultant (Hybrid)****Heredia, Costa Rica**SGF Global is looking for an Accounting & Finance Consultant, for IT enterprise in Heredia, Costa Rica.**Overview**:The Accounting and Finance Consultant will conduct accounting and finance activities across the organization.In this role, you will conduct continuous process improvements,...
-
SAP Pp/qm Functional Consultant
hace 17 horas
Heredia, Costa Rica SGF Global A tiempo completo**SAP PP/QM Functional Consultant** (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a SAP PP/QM Functional Consultant, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Undergraduate degree or equivalent combination of education and work experience - Requires 6+ years of experience in SAP design, prototyping, configuration/build,...
-
Clinical Consultant
hace 23 horas
Heredia, Costa Rica Spark A tiempo completoResponsible for following Envista's Circle of Values.In charge of advising the designers clinically, assisting with requests and/or issues from the company products and/or services.Help the designers with clinical notes to doctors.Educate the designers on how to handle clinical cases.Handle clinical communication with internal and external...
-
Internal Enablement Training Specialist
hace 24 horas
Heredia, Costa Rica Tebra A tiempo completo**About the Role**:Tebra is transforming healthcare information technology to increase practice efficiency and improve patient outcomes.We provide independent practices with digital tools and support to thrive in a new era of healthcare.We believe that how you start something is how you finish and the initial training any Customer Success member goes through...
-
Active Defense Consultant
hace 1 día
Heredia, Costa Rica Eurofins GSC Poland Sp. z o. o. A tiempo completoActive Defense Consultant49_743999848120776Obowiązki The Active Defence Consultant is responsible of assessing and reducing threats of Eurofins. The team is also responsible for: Network Reconnaissance, Proactive Penetration Testing (Purple Team), Anomaly Analysis, and Trapping and CoercionWymagania Required Professional Expertise:B.Sc. or...
-
Travel Consultant
hace 5 días
Heredia, Costa Rica BCD Travel Corporate A tiempo completo**Are you someone who thrives under pressure and enjoys an exciting and challenging work environment? If so, we have the opportunity for you!** **Travel Consultant** - Full-time, (home)based in Costa Rica_ We’re BCD Travel, one of the world’s leading corporate travel management companies with offices around the globe. We help our clients travel smart...
-
Travel Consultant
hace 24 horas
Heredia, Costa Rica Bcd A tiempo completo**Your ideas can drive the future of corporate travel.Join BCD and challenge the status quo!****Bring your passion and energy to our growing team.We're hiring!****Travel Agent (Hybrid)**- Full time, Heredia, Costa Rica_As a Travel Consultant, you are the face of our company.You'll communicate and respond to request for current and new clients, helping them...
-
Travel Consultant Ii
hace 6 días
Heredia, Costa Rica BCD Travel Corporate A tiempo completo**Bring your passion and energy to our growing team. We're hiring!** **Travel Agent** - Full time, Costa Rica_ As a Travel Consultant, you are the face of our company. You'll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? - Read...
-
Travel Consultant
hace 24 horas
Heredia, Costa Rica Bcd A tiempo completo**Your ideas can drive the future of corporate travel.Join BCD and challenge the status quo!****Travel Agent (Hybrid)**- Full time, Heredia, Costa Rica_- Hours for this role include weekends 11-8pm CST with two days off between Monday-Friday._- You will be required to work in-office two days a week._As a Travel Consultant, you are the face of our...
-
Technical Consultant
hace 6 días
Heredia, Costa Rica TTEC Digital A tiempo completoTechnical Consultant - Genesys Engage At Avtex, a TTEC Digital company, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. As the Technical Consultant, working remotely in Costa Rica, you will...
-
Senior Consultant
hace 4 días
Heredia, Costa Rica Auxis A tiempo completoJob Summary: Auxis’s Digital Transformation practice is focused on assisting customers to solve operational and back-office inefficiencies through the use of digital technologies and automation. _As_ a Digital Transformation Senior Consultant, you will lead small workstreams on consulting engagements and contribute to large sized consulting engagements....
-
Lead Consultant Networking
hace 23 horas
Heredia, Costa Rica Cloud Software Group A tiempo completoCloud Software Group/Citrix Performance Continuity Services (PCS) supports, manages, reports, and monitors our customer's Cloud Software Group (CSG)/Citrix production environment(s), leveraging our experience, technical knowledge, and ITIL expertise.Our team is responsible for providing reactive, proactive, and preventative services, serving as trusted...
-
Hpe Aruba Networking Technical Consultant
hace 1 semana
Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoHPE Aruba Networking Technical Consultant This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. We are looking a Senior Technical Support Engineer who will be responsible for...
-
Finance Basepoint Team Lead
hace 23 horas
Heredia, Costa Rica World Business Lenders, Llc A tiempo completoAbout World Business Lenders ( www.wbl.com ) World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding.This is a Contract/Consultant position.Generally, working hours...
-
Deal Consultant
hace 24 horas
Heredia, Costa Rica Hewlett Packard A tiempo completo**_ Responsibilities: _**- Manages the operational business relationship of mid- size to large domestic accounts; serves on account team.- Conducts and reviews highly complex operational analysis.- Acts as a point of escalation and collaborates with otherfunctions to drive resolution of operational issues of medium to high complexity, in support of the...
-
Consultant, Technology Consulting
hace 23 horas
Heredia, Costa Rica Ttec A tiempo completoConsultant, Technology Consulting**Are you looking for an exciting new opportunity?Do you have a love for optimizing efficiencies with the help of technology?If so, we're looking to connect with you to transform the way we do business.****We are expanding our team in Costa Rica - looking for consultants who are passionate about leveraging Microsoft Dynamics...
-
Operational Excellence Coach
hace 23 horas
Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting the Virtual Operations Excellence Review in franchise stores.The Operations Excellence Coach (OEC) must drive constant Operations Excellence Improvement during each virtual store visit.- Ability to effectively coach,...
-
Operational Excellence Engineer I
hace 23 horas
Heredia, Costa Rica Viant Medical A tiempo completo**Job Title**: Operational Excellence Engineer I**Department**: Engineering**Main Purpose of Job**: (Brief Summary)- Under the direction of the OpEx Manager or Senior OpEx Leader, the continuous improvement engineer is responsible for assisting the design, implementation and methodology to support manufacturing production and efficiencies.Analyze current...
-
Operational Excellence Coach Thai
hace 5 horas
Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting the Virtual Operations Excellence Review in franchise stores.The Operations Excellence Coach (OEC) must drive constant Operations Excellence Improvement during each virtual store visit.- Ability to effectively coach,...
-
Operational Excellence Coach(Arabic-english)
hace 6 días
Heredia, Costa Rica Auxis A tiempo completoJob Summary: The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting the Virtual Operations Excellence Review in franchise stores. The Operations Excellence Coach (OEC) must drive constant Operations Excellence Improvement during each virtual store visit. - Ability to effectively coach,...