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Vendor Performance Program Manager
hace 1 mes
JLL supports the Whole You, personally and professionally.
**What this job involves**: The Program Manager is responsible for delivering operational excellence through active management of ongoing requirements and deliverables.
This role will manage web-based Program activities, reporting accuracy and enhancements, documentation, and general program infrastructure impacting both internal and external stakeholders.
The Program Manager is Client facing and will be responsible for reporting on key performance indicators and program health to client leadership.
**What your day-to-day will look like**:
Develops and manages web-based Program resources in alignment with Client branding requirements.
Owns the development, enhancement and delivery of reporting on key deliverables.
Facilitates Vendor Performance Program deliverables through direct engagement with vendors and stakeholders
Drives continuous improvement through process and systems enhancements set by leadership
Supports global alignment through coordinating with appropriate stakeholders at the Regional and Area levels.
**Required Skills and Experience**:
Bachelor's degree or equivalent
3-5 years prior experience in supply chain, operations, project, program or change management, or related fields
High level of critical thinking, problem solving, and ability to work autonomously
Able to manage multiple priorities and deliver results in a fast-paced environment
Highly collaborative with strong interpersonal skills and track record of excellent internal and external customer service
Excellent verbal and written communication skills with the ability to communicate professionally
Proficient skills in Microsoft Office Suite (Excel, PowerPoint, Visio, SharePoint and Outlook)
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We're JLL—a leading professional services and investment management firm specializing in real estate.
We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.
As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.
That's why we're committed to our purpose to shape the future of real estate for a better world.
We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.
And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
