Lead Network Engineer

hace 2 semanas

San José, Costa Rica Webhelp A tiempo completo

**Information Technology**

**Location**
- Pavas, Costa Rica***

Job Title:
Lead Network Engineer

**Job Description**:
Job Description Summary
Your Journey at Concentrix + Webhelp Starts Here:
At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent.
We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.
We cannot achieve this vision without you
If you have an interest in improving business performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading.
There are a few characteristics we look for across all our hires regardless of the team they are working for.
If this is you, we would love to discuss career opportunities with you.
Are you ready to reimagine the world?
Does working for a company who invests in the future and is disruptive in the marketplace intrigue you?
Are you bold in your decisions, and do you have contrarian views on how to run a business?
Are you fanatical in your pursuit to continue improving your capabilities?
Concentrix + Webhelp provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including private medical plans, competitive salary, retirement savings plans, paid learning days, and flexible workplaces.
Specific benefits plans will vary by country/region.
Within our Software Solutions team, you will be innovating and engineering cutting -edge technologies to transform the future of customer experience (CX) and empowering our clients to work in new ways, learn from new insights, and rapidly seize new opportunities
Our transformative solutions are powered by artificial intelligence, machine learning, learn from new insights, and rapidly seize new opportunities
Our transformative solutions are powered by artificial intelligence, machine learning, facial recognition, cloud solutions and Big Data analytics.
You will utilize design thinking, secure engineering practices and lean agile methods to create unique intellectual property, and produce high quality, secure & intuitive solutions for clients across various industry sectors.
We're a remote-first company looking to hire the absolute best talent in the world.
- Reporting to the Group Manager, on our Global team, the Sr. Network Engineer will have 7+ years of experience in enterprise level networking, with a knowledge of both Private and Public Cloud interconnect via MPLS, Internet, VPN Tunnel and other networking technologies.
Will work within a team of network engineers.
Will also collaborate with other teams to design IVR and Telecom solutions and troubleshoot complex routing issues.
You will work from home.
- Design and implement functional network infrastructure in both private and public cloud.
(LAN, WLAN, WAN, AWS, and Voice networks)
- Expert with standard network tools such as WireShark, SolarWinds, etc.
- Resolve standard and escalated SolvNow network tickets
- Mentor other team members and address user needs
- Knowledge of network administration and architecture and experience troubleshooting
- Passionate about security and data protection.
- Configure and install software on routers, switches, load balancers, and other network devices.
- Monitor network performance and integrity and present suggestions for improvement.
- Resolve issues by troubleshooting cloud and local infrastructure.
- Work with hardware/software and multiple cloud vendors to implement/maintain networking solutions.
- Automate tasks and monitor their effectiveness.
- Oversee security measures (e.g., access authentication and disaster recovery)
- Communicate with users to resolve networking/connectivity issues.
- Maintain complete technical documentation in our Microsoft OneNote repository.
- Suggest improvements to network performance, capacity, and scalability.
- Assist Sales/Marketing with Architectural design strategies

**You have**:

- Experience in a network administrator role with Industry-related experience as a Senior Network Engineer.
- Several of the following Professional certifications: CCNP, CCDP, AWS Cloud Practitioner, Architect, Security, Genesys, Avaya, Nice
- Experience with VoIP and session border control (SBC) technologies.
- Expert with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution.
- In-depth understanding of communication protocols (OSI Model) and routing protocols (e.g.
BGP, OSPF)
- Familiarity with access control models and network security
- Knowledge of coding languages for scripting automation tasks (e.g CLI, Python, Perl, and others)
- Experience with network diagnostic, monitoring and analysis tools (e.g.
SolarWinds, WireShark tools)
- Expert with network operating systems (JUNOS, Cisco IOS)
- Troubleshoot on live devices with packet sniffing tools
- Experience managing a team and mentoring junior members.
- BSc/BA in Computer Science, Engineer

  • Lead Network Engineer

    hace 2 semanas

    San José, San José, Costa Rica Webhelp A tiempo completo

    **Information Technology****Location**- Pavas, Costa Rica***Job Title:Lead Network Engineer**Job Description**:Job Description SummaryYour Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent.We believe in doing right by and for...

  • Cloud Network Engineer Lead

    hace 7 días

    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job SummaryWe are seeking a highly skilled Cloud Network Engineer Lead to join our team. In this role, you will be responsible for designing and implementing cloud network infrastructure solutions that meet the needs of our globally diverse environment.Key Responsibilities:Design and implement cloud network architecture plans that align with business...

  • Lead Network Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Webhelp A tiempo completo

    **Information Technology****Location**- Barreal de Heredia, Costa Rica***Job Title:Lead Network Engineer**Job Description**:Job Description SummaryYour Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent.We believe in doing right...

  • Lead Network Engineer

    hace 1 semana

    San Francisco, Heredia, Costa Rica Webhelp A tiempo completo

    **Information Technology****Location**- Barreal de Heredia, Costa Rica***Job Title:Lead Network Engineer**Job Description**:Job Description SummaryYour Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent.We believe in doing right...

  • Global Network Lead

    hace 6 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    About the RoleThe Network Operations Shift Lead is a senior network operations engineer responsible for leading the operation and resources assigned during their shift of the Global Network platform.Main DutiesBe responsible for the operation of level 1 support for Citi's global network.Leading teams and resources under their responsibility during the...

  • Telecommunications Network Engineer

    hace 7 días

    San Francisco, Heredia, Costa Rica Ttec A tiempo completo

    Ttec is a leading global customer experience technology and services company. We design, implement, and deliver transformative customer experiences for iconic brands.This role involves deploying full-life cycle Cisco contact center project integrations, including call center workflows.As a Telecommunications Network Engineer at Ttec, you will work on complex...

  • Enterprise Network Engineer

    hace 6 días

    San Francisco, Heredia, Costa Rica Webhelp A tiempo completo

    **Network Engineering Role**We are seeking an experienced Enterprise Network Engineer to join our team at Webhelp. As a key member of our Global team, you will be responsible for designing and implementing functional network infrastructure in both private and public cloud, as well as troubleshooting complex routing issues.**Responsibilities:**Design and...

  • Network Infrastructure Engineer

    hace 4 días

    San José, San José, Costa Rica Gensler A tiempo completo

    Job Description">The Network Infrastructure Engineer will be responsible for maintaining and configuring computer systems and servers, ensuring their reliability and efficient operation.">Key Responsibilities">">Maintain computer systems and servers">Install and upgrade computer components and software, manage virtual servers, and integrate automation...

  • Network Engineer

    hace 6 días

    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Network Engineer L2 is responsible for administrating and supporting client's network environments according to best practices, while ensuring high levels of network availability and performance.Responsible for designing, developing, supporting and maintaining policies and procedures to ensure consistent network uptime, patching and...

  • Technical Network Engineer

    hace 3 días

    San José, San José, Costa Rica Intel A tiempo completo

    Job DescriptionAs a Technical Network Engineer at Intel, you will be part of a team working in the LTR Hub in Costa Rica. The Hub is responsible for storing Intel products in an active state after launch to ensure ready access when needed. You will work with remote access to allow testing and debugging worldwide.Your Responsibilities:- Install and configure...

  • Network Engineer

    hace 1 semana

    San José, Costa Rica E2E TECHNOLOGY SOLUTIONS A tiempo completo

    ACERCA DE LA VACANTE Funciones del Puesto - Contribute to strategic network plans and reviews; designing effective networks following industry best practice; prepare and completing action plans. - Maintain and update job knowledge by participating in educational opportunities, reading professional publications, and participating in professional...

  • Cybersecurity Network Engineer

    hace 6 días

    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    About the RoleWe are looking for a highly motivated and experienced Cybersecurity Network Engineer to join our team. The successful candidate will be responsible for analyzing logs and system performance, identifying areas for improvement, and recommending changes to improve client operating environments.The ideal candidate will have a strong understanding...

  • Cloud Network Engineer

    hace 4 días

    San Francisco, Heredia, Costa Rica Ttec Digital A tiempo completo

    About the Role">We are seeking a highly skilled Cloud Network Engineer to join our team. The successful candidate will have extensive experience in designing, implementing, and supporting cloud-based network infrastructures.Key Responsibilities">Design and implement cloud-based network solutions for our global data centers and corporate office...

  • Principal Network Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Ttec Digital A tiempo completo

    Principal Network Engineer**TTEC is seeking a Network Engineer to join our Technology Services team.**Why choose TTEC to enhance and broaden your career?We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are.Whether you're...

  • Network Engineer II

    hace 7 días

    San José, San José, Costa Rica Akamai A tiempo completo

    We're seeking a Network Engineer II to join our technical support team.The ideal candidate will have 5 years of relevant experience and a Bachelor's degree, as well as knowledge in two of the three technologies: Operating System (Linux, Windows), Networking, Virtualization.Key responsibilitiesLearn and gain in-depth experience in network securityResolve...

  • Cisco Network Engineer

    hace 5 días

    San José, San José, Costa Rica Emerson A tiempo completo

    **Job Overview**Welcome to Emerson, a leading company in the industry. We are seeking an experienced Cisco Network Engineer to join our team.**Responsibilities:**Design, implement, and manage large WAN and data center networks using Cisco routing and switching devicesAdminister and configure layer 2 and layer 3 Cisco networks, including VLANs, spanning tree,...

  • Principal Network Engineer

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Ttec Digital A tiempo completo

    Principal Network EngineerTTEC is seeking a Principal Network Engineer to join our Interaction Experience Cloud Provisioning team.Why choose TTEC to enhance and broaden your career?We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical...

  • Ltr Hub Network

    hace 3 semanas

    San José, Costa Rica Intel A tiempo completo

    The Corporate Long-Term Retention (LTR) program is looking for an experienced engineer to be part of a team working in Intel's LTR Hub in Costa Rica.The Hub is where some of Intel products are stored in an active state, after being launched, to ensure ready and able to access when needed.The Hub will provide Intel engineers around the world remote access to...

  • IT Network Engineer

    hace 1 día

    San José, San José, Costa Rica World Fuel Services A tiempo completo

    About Us:At World Fuel Services, our employees are the backbone of our global success. We're a team of innovators, driven by a passion for delivering exceptional results in an entrepreneurial and culturally-diverse environment.The Role:We're seeking an experienced Engineer II to join our IT Operations department. As a key member of our team, you'll be...

  • Network Engineer

    hace 3 semanas

    San José, Costa Rica Western Union A tiempo completo

    **Network Engineer - Santa Ana, Costa Rica****Motivated by our values: purpose driven, globally minded, and trustworthy & respectful**We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations.We're a team of over 8,000...