Customer Service Representative

hace 3 semanas


San José, San José, Costa Rica Hospital Internacional La Católica A tiempo completo

**Descripción del Puesto**:
Se busca un Representante de Servicio al Cliente para una posición de tiempo completo en el Hospital Internacional La Católica.
El Representante de Servicio al Cliente será responsable de proporcionar un apoyo excepcional a los clientes a través de diversos canales, como llamadas telefónicas, interacciones en persona y correos electrónicos.
Además, deberá garantizar la satisfacción del cliente en horarios rotativos, gestionar consultas, resolver quejas y proporcionar información sobre los servicios hospitalarios.
Este rol requiere fuertes habilidades de comunicación y resolución de problemas.
**Requisitos**:

- Habilidades en Representación de Servicio al Cliente, Soporte al Cliente y Servicio al Cliente.
- Capacidad para ofrecer una excelente experiência al cliente.
- Fuertes habilidades de resolución de problemas y comunicación.
- Experiência en manejo de consultas de clientes y resolución de quejas.
- Conocimiento de servicios hospitalarios y terminología médica (deseable).
- Dominio del inglés (B2) y español.
- Capacidad para trabajar bien en equipo.
- Diploma de escuela secundaria o equivalente.
**Ofrecemos**:

- Asociación Solidarista para beneficios adicionales.
- Descuentos en servicios médicos.
- Médico de Empresa.
- Un ambiente de trabajo enriquecedor y colaborativo.
**Detalles del Empleo**:

- Tipo de empleo: Jornada completa
- Sector: Hospitales y atención sanitaria
- Modalidad 100% Presencial

Si cumples con los requisitos y estás interesado en formar parte de un equipo dinámico y profesional, te invitamos a postularte



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