Credentialing Investigation Analyst

Full-time

Employee Status: Regular

Role Type: Hybrid

Department: Customer Service

Schedule: Full Time

Shift: Day Shift

**Company Description**:

- Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.
We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.
In addition, for the last five years we've been named in the 100 World's Most Innovative Companies by Forbes Magazine.
With a focus on our employees, we have been certified for the third time as Great Place To Work (GPTW).
Experian Consumer Information Services is redefining the way our clients do business within all aspects of the customer credit lifecycle.
Fueled by best-in-class data and innovative technology we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.
This position makes decisions and recommendations for approval of potential clients as well as on-going audit on existing clients.
The Credentialing Analyst investigates potential subscribers to eliminate the possibility of fraudulent use along with ensuring compliance to the Fair Credit Reporting Act and Gramm-Leach-Bliley Act rules and regulations.
The Credentialing Analyst must obtain supporting documentation to account for due diligence, compliance, legal use, permissible purpose, financial stability and other issues pertinent to the applicant and or Experian.
Also, educates potential and new external clients on permissible purpose, appropriate use and rules regarding the privilege of accessing credit reports and reporting credit information.
Responsible for updating Salesforce and Mainframe accounts while accessing appropriate business reports for review.
The analyst will also be responsible for any special projects or tasks that get assigned along with process improvements, etc.
Additionally, will provide set up assistance to customers as needed.
**Qualifications**:

- Bachelor's Degree (High-school Diploma)
- Excel Intermediate Level is a must
- English fluency is a must: excellent written and verbal communication skills
- At least 1 year of fraud and or investigations experience
- Strong analytical skills with the ability to collect, organize, analyze and disseminate data information with high attention to detail and accuracy
- Intellectual curiosity and proactive approach to problem-solving
- Solid sense of urgency and extremely detailed under tight timelines
- Positive attitude and accountable with a strong collaborative style and consultative approach with colleagues and clients
- Work ethic with passion for learning in a flexible, changing and fast-paced environment
- Proven previous job stability including long-term work relationships with former employers
- Salesforce knowledge is a plus
- Web query experience is preferred

**Additional Information**:
Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.
We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow.
We value the uniqueness of every individual and want you to bring your whole, authentic self to work.
For us, this is The Power of YOU and it ensures that we live what we believe.
Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer.
Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together.
We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow.
We value the uniqueness of every individual and want you to bring your whole, authentic self to work.
For us, this is _**_The Power of YOU_**_ and it ensures that we live what we believe._

Experian Careers - Creating a better tomorrow together

Experian Careers - Creating a better tomorrow together
- Experian is proud to be an Equal Opportunity and Affirmative Action employer_.
_We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society.
For more than 125 years, we've helped people and economies flourish - and we're not done.
We take our people's agenda very seriously.
We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on.
See our DEI work in action
The power of YOU.
We are