Associate Implementation Consultant

hace 2 semanas


San José, San José, Costa Rica Cloudpay A tiempo completo

**Daily Duties and Responsibilities**:

- Implement payroll projects and execute designated tasks as part of the payroll processing on behalf of customers, on time and accurately
- Provide support to customers on all payroll related matters to ensure the highest level of service, including acting as a back-up covering for holidays or emergencies
- Identify and consider both the business and technical needs of customers with the goal of providing a quality and consistent user experience.
- Configure, execute, test and implement the designed solution, in alignment with global requirements
- Provide support to Implementation Consultants (IC's) in performing designated activities related to system setup and testing within the project delivery
- Provide regular status updates to Reporting Manager
- Provide regular status updates to Project Leads
- Perform tasks as assigned by the Reporting Manager
- Supporting best practice and excellence with a 'can do' attitude

**Attributes and Skills Required**:

- Degree in IT, Computer Science or related discipline is desirable
- At least 1 year experience in payroll processing or HIRS Implementation
- Strong analytical skills
- Advanced MS Excel skills
- Ability to communicate effectively with business users and technical staff
- Ability to work both independently and in a team-oriented and collaborative environment.
- Ability to prioritize workload, set and achieve goals

**Package and Benefits**:

- Competitive annual salary and benefits package
- 15 vacation days plus public holidays
- Birthday leave
- Flexible remote working
- Private Medical, Dental and Life Insurance
- Personal and professional development opportunities
- Friendly working environment


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