Team Lead, Global Sales, Us Global Selling

hace 1 día

San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

Amazon Global Selling is seeking a results-driven Team Lead with a passion for problem solving and building from scratch to drive growth and maximize the presence of strategic 3P NA merchants into Amazon's global marketplaces.In this role, you'll work in a fast moving and ambiguous environment, use effective C-level communication skills, manage relationships, and develop and execute win-win business plan to help NA merchants expand internationally.
Additionally, you'll use analysis, reporting, modeling, and forecasting skills to gather data for making critical business decisions and influencing key internal and external stakeholders to make thing happen.
You'll work with program managers and leaders to ensure that strategies scale, and make smart trade-offs (e.g., short- vs. long-term account needs).
You'll identify gaps between teams, processes and plans, and demonstrate good judgment in how and when to escalate.
You will also have a team of managers to build data driven strategies and Deliver Results.Key job responsibilitiesWork with a sense of urgency to drive and deliver sales goals while maintaining a high quality of work
• Work with Sellers to achieve data quality standards and become an expert in using internal tools to achieve results
• Develop a thorough understanding of the specific market segments, seasonality and global business trends/events
• Recruit complex accounts (Largest Selling Partners) and manage strategically, including owning initiatives where the strategy and goals may not be defined
• Provide tailored recommendations that improve senior-level Accounts' Decision Maker Experience and associated CX, and scale learnings to drive improvement beyond assigned accounts (e.g., influencing playbooks)
• Identify accounts' complex problems/frictions and working internally with Product, Program and Marketplace teams to drive scalable resolution
• Define and scale new opportunities for accounts owned and not owned by representative
• Set the standard for recruitment and account management best practices
• Provide inputs into the creation of team goals, and influence multiple partner team goals and priorities
• Understand and contribute to cadenced reporting and narratives (e.g., MBR, QBR, PR/FAQ etc.)
and present them effectively to Directors
• Streamline and/or eliminate excess processes, hold partner teams accountable for improvement, reduce dependencies and eliminate problems that stifle innovation or cause customer dissatisfaction
• Use knowledge to assess long-term strategies, project plans, and other requirements
• Recruit and develop others by mentoring in the organization
• Provide constructive peer feedback and promotion assessments for lower-level rep
• Drive impact at the organization level within Amazon.
• Build a world class team of Managers of strategic Account Managers focused on delivering high-impact resultsBASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience.- 3+ years of people manager experiencePREFERRED QUALIFICATIONS- 2+ years of inside sales experience- Knowledge of procurement and source to pay methods at small and medium businesses- Experience influencing at all levels within an organization, particularly at the executive level- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalentOur inclusive culture empowers Amazonians to deliver the best results for our customers.

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