Fulfillment Analyst

hace 1 semana


San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.
**The Role / Responsibilities**:

- Work with sales, sales operations and content delivery teams to complete all product access requests.
Provide client permissions and license keys for services accessed electronically, in accordance with contract specifications, terms, and effective dates.
Supply clients with access details and manage de-activations in the event of cancellations.
- Develop a strong understanding of processes, systems and tools deployed for order fulfillment
- Clarify order discrepancies with the sales team and coordinate cross-functionally as needed
- Utilize CRM system (Salesforce) to maintain accurate client entitlement data, process sales orders or adjustments, and document relevant transaction details.
Ensure consistency and accuracy for all stages of the fulfillment process.
As needed, use CRM to prioritize assignments and record activities or client interactions.
- Use CRM (Salesforce) to monitor fulfillment requests from clients or internal departments.
- Maintain a customer-centric, best-in-class service orientation by attending to and resolving customer fulfillment needs.
- Coordinate with Sales, Customer Success and Client Service Desk to ensure client queries are resolved completely and promptly.
**Qualifications**:

- Bachelor's degree
- High level of proficiency in Microsoft Word and Excel
- 2-3 years experience providing support for clients and internal departments
- Previous experience preferably within the marketing, financial, or sales industries is advantageous
- Ability to efficiently prioritize, organize, and complete multiple projects/assignments simultaneously in a fast-paced, deadline-driven environment
- Strong attention to detail, quality, and accuracy
- Proactive in problem solving with high level of critical thinking skills
- Good interpersonal communication skills, both written and verbal with the ability to build strong professional relationships at all levels
- Commitment to client care and problem resolution
- Self-motivated, collaborative and comfortable working in a team
- Flexible to work different shifts for greater time-zone coverage

Moody's is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.


  • Fulfillment Analyst

    hace 2 días


    San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    **Fulfillment Analyst**In this role, you will have the exciting opportunity of making an impact on the way our customers make decisions by creating custom datasets using Equifax's unique data assets.**What you'll do**:- Responsible for analyzing and understanding customer requirements in order to design and implement the most efficient data processing based...

  • Fulfillment Analyst

    hace 2 días


    San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.You will act as the point of contact for internal and external customer's onboarding requests.Work closely with stakeholders across the organization...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    You will act as the point of contact for internal and external customer's onboarding requests.Work closely with stakeholders across the organization including Sales, Fulfillment teams, to name a few, in order to provide a comprehensive and seamless boarding experience.**What you'll do**:- Provide post-sales support required to deliver products and services,...


  • San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completo

    **Business Analyst IV Role**OTSI seeks a skilled Business Analyst IV to collaborate with Marketplace Operations and other teams.**Key Accountabilities**:- Work with Marketplace Operations to query and send new Azure Marketplace orders, ensuring timely order fulfillment.- Collaborate with Sales and Microsoft teams to obtain missing customer information and...


  • San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completo

    **About the Role**We are seeking a skilled Business Analyst I to join our team at Object Technology Solutions, Inc. (OTSI). This is an exciting opportunity for a motivated individual to work in a fast-paced operations environment and contribute to the growth of our company.As a Business Analyst I, you will be responsible for working closely with Marketplace...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Experian is a global leader in consumer credit information, and as a Data Analyst I, you will be part of a dynamic team that drives business success through data-driven insights. Your key responsibilities will include developing mail population segments that meet customer marketing strategies, assessing and selecting appropriate resources for program...


  • San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo

    This Procure to Pay Analyst position is part of the procure-to-pay team and will work closely with US and CR users and vendors. The ideal candidate will have a comprehensive understanding of business processes, procedures, and information.The Procure to Pay Analyst will need to manage order entry, troubleshoot ongoing issues, and deal well with ambiguity...


  • San Francisco, Heredia, Costa Rica Minor International A tiempo completo

    **About Minor International's Marketing Team**We are a global information services company, unlocking the power of data to create more opportunities for consumers and businesses.Our mission is to accelerate client success through enabling ecosystems, partnerships, and marketing technology solutions.As a Client Implementation Business Analyst, you will be...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.Complete Data Extraction requests.Ensure receipt of data and performs data quality review and prepare data for loading or appending to the...

  • Fulfillment Data Analyst

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    **Job Description**In this exciting role, you will have the opportunity to work with diverse data assets to create custom datasets for our clients. Your expertise will be crucial in designing and implementing efficient data processing solutions that meet customer needs.**Essential Skills**Bachelor's degree in Computer Science, Mathematics, or Statistics, or...

  • Supply Chain Analyst

    hace 5 días


    San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Supply Chain AnalystHuntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2022 revenues of approximately $8 billion from our continuing operations.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of...

  • Business Data Analyst

    hace 7 días


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    At Experian, we are redefining the way our clients do business within all aspects of the customer credit lifecycle.Fueled by best-in-class data and innovative technology, we help businesses make smarter decisions, identify consumers, make decisions on loans, market to prospects and collect.Job Description- Assists in developing mail population segments to...

  • Data Insights Specialist

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    **Role Overview**We are seeking a talented Fulfillment Analyst to join our team at Equifax. As a key member of our organization, you will play a vital role in creating custom datasets that enable our customers to make informed decisions.**Key Responsibilities**Analyze and understand customer requirements to design and implement efficient data processing...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    At Experian, we are committed to helping our clients make informed business decisions. As a Data Analyst I, you will play a key role in developing mail population segments that meet customer marketing strategies. You will assess and select appropriate resources for program delivery, ensuring timely and accurate execution.As a project coordinator, you will...


  • San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    BA/BS degree in Finance, Accounting, Business, Science, Data Management, Supply Chain, or Engineering.- 3+ years of experience within a distribution center, logistics, or manufacturing environment.- Intermediate Excel and Advanced English- Strong problem solving and troubleshooting skills and an ability to provide creative solutions to complex problemsAt...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    **Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.**:**As a Billing Analyst, you will create accurate and timely billing instructions for all CMS (offline) fulfillment projects by working directly...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Responsibilities and RequirementsThe Supply Chain Analyst will be responsible for:Supporting the planning and fulfillment team to meet customer demands and achieve inventory targets.Managing and maintaining SAP transactions to ensure accuracy and efficiency in order management and delivery activities.Leading cross-functional meetings to discuss and resolve...


  • San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    A completed Bachelor's Degree in Engineering, Mathematics, IT, finance or related field 2+ years of professional experience.- Effectively communication (verbal and written) and interpersonal skills and an ability to effectively communicate with senior level in the business and technical teams.- Advanced Excel skills- Strong sense of ownership and customer...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About ExperianWe are the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.Experian has been named one of the 100 Best Companies to work for by Fortune and ranked in the top 100 World's Most Innovative Companies by Forbes Magazine. We prioritize our employees...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Join us at Experian, where innovation is at the heart of everything we do. As a Data Analyst I, you will contribute to the development of cutting-edge solutions that drive business success. Your key responsibilities will include helping to develop mail population segments that meet customer marketing strategies, assessing and selecting appropriate resources...