Customer Service Rep Ii

hace 2 semanas


San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

We are looking for high energy, customer

Required experience/skills:

- Experience in customer service or any customer facing environment an advantage.
- Excellent communication skills in English, both written and verbal, additional languages an advantage
- Quick learner and be able to comprehend interdependency of multiple programs/processes
- Ability to stay calm, cool, and collected when dealing with difficult situations.
- Exceptional organizational and problem-solving skills; keen attention to detail.
- Strong team player but willing to speak up and share ideas.
- Ability to identify root cause of an issue/inquiry and offer solutions.
- Self-motivated in a cross-functional, fast-paced and dynamic & uncertain environment
- Hands on experience with PRM systems, Sales Force experience preferred.
- Proficient with MS Office Suite - Sense of urgency & ownership when managing different situations and/or cases.
Primary Responsibilities:

- Follow up on any open issues to resolve internal requests quickly.
- Perform outbound calls when required.
- Provide feedback on process, top inquiries, system issues to management.
- Work closely with other specialists in other regions and share info.
- Attend & organize meetings with stakeholders.
- Support and help investigate to deliver process documentation.


  • Customer Service Rep I

    hace 6 horas


    San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    We're looking for a general Customer Service Rep proficient with the Portuguese and English languages:- Experience Customer Support (basic technical support at least).- English and Portuguese speaking (Alternatively, English and French).- Technology support industry.- Knowledge on Phone and CRM (Salesforce).We're looking for people with at least 1 year of...


  • San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    **What we're looking for**:We're looking for an outstanding Customer Service Rep.Looking to learn about new technologies, are passionate about customer service and eager to lead a collaborative team?Then we'd love to speak with you**Position Overview****Primary Responsibilities**Responsible for case management while complying to established Quality Assurance...


  • San Francisco, Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    **Job Summary:**Sysco Costa Rica seeks a skilled Credit & Collections Customer Care Specialist to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences while resolving complex credit and collections issues.**Key Responsibilities:**Respond to inbound calls from customers,...


  • San Francisco, Heredia, Costa Rica Te Connectivity A tiempo completo

    At Te Connectivity, we are committed to delivering exceptional customer experiences that drive business growth and profitability. We're seeking an experienced Customer Service Manager II to lead our Customer Support team in the Americas Region.The ideal candidate will have a proven track record of leading diverse teams and driving business results through...

  • Customer Service Rep I

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Sgf Global A tiempo completo

    Answer phones to respond to orders, general customer inquires, invoice questions, and customer complaints.- Project a professional company image through phone interaction.- Answer phones and respond to customer requests.- Sell product and place customer orders in computer system.- Provide customers with product and service information.- Upsell products and...


  • San Francisco, Heredia, Costa Rica Te Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services.They may promote...


  • San Francisco, Heredia, Costa Rica Te Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services.They may promote...


  • San Francisco, Heredia, Costa Rica Te Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions.They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE's products or services.They may promote...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    At Experian, we are dedicated to helping businesses make smarter decisions by providing them with the best-in-class data and innovative technology.We are seeking a highly motivated, client-focused individual to join our team as a Customer Support Representative II.Your primary responsibility will be to provide high-level support to Automotive customers,...


  • San Francisco, Heredia, Costa Rica 360Training A tiempo completo

    **360training****Customer Service Representative - Spanish / English****Responsibilities**- Receive, initiate, document, and handle product/service-related transactions over the phone with customers.- Review and master product/service-related systems and materials per customer.- Demonstrate strong interpersonal skills while interacting with customers,...


  • San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

    Company OverviewStraumann Group is a leading provider of innovative dental solutions, empowering individuals to achieve optimal oral health.Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will provide exceptional service to our global customer base, including...

  • Customer Service

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Jll A tiempo completo

    **JLL supports the Whole You, personally and professionally.**The Customer Experience Supervisor will be responsible for developing a best-in-class, employee facing communications and customer service program for a large corporate client.This position will work closely with the Commute Program Managers and will supervise a team of Customer Experience...

  • Customer Service Lead

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Customer Service Lead will be the primary customer interface for trouble cases; and...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job OverviewHuntsman Corporation, a leading global manufacturer and marketer of differentiated chemicals, seeks a skilled Customer Service Liaison to oversee the seamless execution of customer ordering processes.This role is ideal for a professional who can serve both internal and external customers, ensuring proficient and knowledgeable customer service....

  • Customer Service Analyst

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Full-timeEmployee Status: RegularRole Type: HybridDepartment: Customer ServiceSchedule: Full TimeShift: Day Shift**Company Description**:**About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share...


  • San Francisco, Heredia, Costa Rica Marriott International, Inc A tiempo completo

    **Job Summary**We are looking for a skilled Customer Service Representative to join our team at Marriott International, Inc. As a customer-facing role, you will be responsible for providing exceptional service to our guests and resolving any issues that may arise.**Key Responsibilities**Greet and assist guests in a friendly and courteous manner.Respond to...


  • San Francisco, Heredia, Costa Rica Aligntech A tiempo completo

    At Aligntech, we're revolutionizing the dental and orthodontic industry with our innovative technology. As a Customer Service Representative, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences.We're seeking a highly skilled individual who can handle customer inquiries with professionalism and efficiency. Your...

  • Customer Service Analyst

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Experian A tiempo completo

    **Company Description** About us, but we'll be brief**Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society.We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**.In addition, for the last five years...


  • San Francisco, Heredia, Costa Rica Te Connectivity A tiempo completo

    Tech-savvy Customer Service Manager II sought for dynamic role at Te Connectivity! This innovative company is revolutionizing customer experience through digital transformation, and we need your expertise to lead the charge.As a key member of our Customer Support organization, you will be responsible for developing and implementing digital transformation...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job OverviewHuntsman Corporation is a global manufacturer and marketer of differentiated and specialty chemicals.We operate more than 70 manufacturing, R&D and operations facilities in approximately 30 countries and employ approximately 9,000 associates within our four distinct business divisions.As the Sr. Customer Service Advisor, you will be responsible...