Kyc Operations Manager

hace 3 días

San Francisco, Heredia, Costa Rica Citi A tiempo completo

**The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.
The overall objective of this role is to ensure the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
**

**Responsibilities**:

- **
Manage and lead KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment**:

- **
Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally**:

- **
Provide people management and development responsibilities and ensure team service level standards are met**:

- **
Liaise with Compliance department and senior management within business units supported**:

- **
Oversee new client onboarding and implement process enhancements to improve client onboarding experience**:

- **
Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program**:

- **
Monitor account refresh activity daily to ensure regulatory/document requirements are met**:

- **
Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized**:

- **
Maintain 'Book of Work' for new system releases and enhancements to existing infrastructure**:

- **
Has the ability to operate with a limited level of direct supervision.
**:

- **Can exercise independence of judgement and autonomy.
**:

- **Acts as SME to senior stakeholders and /or other team members.
**:

- **
Ability to manage teams.
**:

- **

**Qualifications**:

- **
5-8 years of experience in internal control functions within the U.S.; particularly in AML/KYC, Operational Risk, legal or other control-related function in the financial services industry**:

- **
Good interpersonal skills, ability to interact with Senior Management, verbally and in written communications (Spanish and English)**:

- **
Attention to detail and ability to work under high-volume workload, prioritizing in an effective manner**:

- **
Strong analytical and communication skills; with the ability to articulate complex problems and solutions through crisp and clear messaging**:

- **
Comfortable navigating complex, highly matrixed organizations**:
**Education**:

- **
Bachelor's degree/University degree or equivalent experience**:

- **Job Family Group**:
Compliance and Control
- **Job Family**:
Business KYC
- **Time Type**:
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster.
View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting

  • Kyc Operations Manager

    hace 1 semana

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to ensure...

  • Kyc Operations Group Manager

    hace 5 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **Job Description**:The KYC Operations Group Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of...

  • Kyc Operations Manager

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to ensure...

  • KYC Operations Program Manager

    hace 5 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **Program Manager Overview:**Citi's KYC Operations Program is seeking a highly skilled and experienced professional to fill the role of KYC Operations Program Manager. This individual will be responsible for overseeing and implementing process enhancements to improve client experience and ensuring compliance with local regulation and Citi standards.**Key...

  • Kyc Operations Manager

    hace 7 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **Job Description**:The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this...

  • Kyc Operations Manager

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to ensure...

  • KYC Program Manager

    hace 6 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Job SummaryWe are seeking an experienced manager to join our team as a KYC Operations Manager. In this role, you will be responsible for leading the development and implementation of the internal Know Your Client program, ensuring it aligns with Citi's overall risk management strategy.Main ResponsibilitiesLead the KYC operations team, fostering a culture of...

  • KYC Program Manager

    hace 5 horas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Role OverviewThe KYC Operations Senior Manager at Citi is a critical role that requires a high level of expertise in Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services.About YouTo be successful in this role, you will need to have a strong background in AML policies and procedures, as well as excellent leadership...

  • Ccb Kyc Operations Manager

    hace 5 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to ensure...

  • Icg Kyc Operations Sr Manager

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **The KYC Operations Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to...

  • KYC Operations Manager

    hace 6 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Control Tower Analyst Job DescriptionThis role is critical to the success of Citi's KYC Operations across Americas, requiring a highly skilled individual to analyze, plan, and execute tasks to support the organization's goals. Key responsibilities include designing moderately complex reports, adapting to management requests, and providing ad-hoc metrics to...

  • Emea Kyc Operations Manager

    hace 6 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **Role Overview**The KYC Operations Supervisor plays a crucial role in providing leadership and direction to a team of employees, focusing on Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services.This intermediate management-level position ensures the development and management of a dedicated internal KYC program at...

  • Senior Manager KyC Program Development

    hace 5 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **About the Role**The Senior Manager, KyC Program Development, will be responsible for driving the development and management of a dedicated internal KYC program at Citi. This includes providing senior oversight of KYC operations teams, serving as the primary point of escalation for stakeholders, and representing the KYC function in senior management...

  • KYC Operations Professional

    hace 3 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    Citi seeks an experienced AML Compliance Specialist to support its KYC operations team.As an AML Compliance Specialist, you will be responsible for assisting in the development and management of a dedicated internal KYC program.Assist in preparing, developing, and approving electronic Know Your Client records and supporting appendicesPartner with...

  • Compl Aml Kyc Group Manager

    hace 3 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Group Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team.The overall objective of this role is to...

  • Kyc Operations Analyst

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team.The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your...

  • Senior KYC Operations Manager

    hace 3 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **Job Overview**The AML Compliance Supervisor role at Citi requires an individual with strong leadership skills to oversee the development and management of a dedicated internal Know Your Client (KYC) program.Main Responsibilities:Manage and lead KYC operations, ensuring compliance with Citi's policies and procedures.Oversee the KYC control environment,...

  • Kyc Operations Manager

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **El Gerente de KYC de AML de cumplimiento es un puesto de nível gerencial intermedio que es responsable de brindar total liderazgo y dirección a un equipo de empleados para suministrar control, gestión, supervisión y servicios de informes regulatorios relacionados con la Prevención del Lavado de Dinero (AML) en coordinación con el equipo de...

  • Senior Compliance Officer: KYC Operations

    hace 6 días

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **Job Summary**Citi's Global Anti-Money Laundering team is seeking a Senior Compliance Officer: KYC Operations to provide senior oversight of KYC Operations teams and represent the KYC function in senior management discussions.**Key Accountabilities**Provide senior oversight of KYC Operations teams and serve as a point of escalation for stakeholdersRepresent...

  • Kyc Operations Analyst I

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Citi A tiempo completo

    **The KYC Operations Analyst I is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team.****Key Responsibilities:**Partner with Relationship Management and Compliance teams to assist with the preparation,...