Senior Project Manager

hace 1 día

Heredia, Costa Rica Sykes Costa Rica A tiempo completo

**Objective**:
Individual contributor role supporting and leading cross-functional, business, and content projects within the Project Management Office.
Because we support both the day-to-day running of the business as well as transformational projects, you'll work on a mix of short-term exploratory challenges and repeatable, scalable, and cross-functional business projects.
**Hard skills**:

- Advanced English Speaker.
Fluent in verbal and written English.
High Proficiency level (85 %>) (must).
- Bachelor's degree in business administration, previous work in Engineering/Technology fields, and/or equivalent work experience.
(desired)
- SCRUM experience (desired)
- 5+ years of professional working experience.
- 3-5+ years of successful experience as a project manager in either services or operations-centric environment.
**Soft skills**:

- SharePoint.
- Jira a plus.
- Prosci Certified a plus.
- PMP, Lean Six Sigma or Agile Certifications are a plus.
- Experience with project management platforms and tools such as Microsoft Office Suite, SharePoint, SmartSheet, Gantt Charts, Aha
and Wrike.
**Responsibilities**:

- Bring a cross-functional view to projects, to break through individual outcome teams and drive an end-to-end perspective for successful execution.
- Have broad project management knowledge and experience and can manage all aspects of a project end to end, including understanding use cases and communicating technically with various teams across the organization, supervising deliverables, achievements, action items, technical dependencies, risks, and mitigation plans.
- Lead efforts for identification and implementation of changes that will improve the efficiency or effectiveness of the practice and help with continuous improvement and updates to our business processes.
- Develop strong working relationships with cross-functional teams to best understand and deliver on business goals and priorities.
- Contribute/lead team project status updates and meetings.
**Benefits**:

- Tech Academy.
- Growth Opportunities.
- Private Medical Insurance.
- Refer a Friend Bonuses and Prizes.

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