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Systems Engineer I

hace 1 mes

Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completo

**Job Type**: Full-Time Overview:
Hi, we're SmileDirectClub, and we're big believers that everyone should have access to a smile they love.
We also believe that you deserve a job you'll love.
At SmileDirectClub, you'll help people change their lives - and in doing so, change your own.
We believe it takes someone special to make a difference, and that what we do positively affects the way people see and share themselves.
There's a reward in knowing you're bringing about change for the better, and that your personal experience helps you create the best experience for others.
That's why we value our Team Members as much as our Club Members.
We believe there's a piece of us in every smile we make.
And that great companies are built person by person.
Here's how:
**Winning as a Team.
** Mentoring you forward works - because when you win, we all do.
**Balancing for stability.
** Your physical, mental and emotional well-being matter.
**Encouraging the real you.
** Bring your true self to work - so you can do your best work and feel your best with us every day.
**Let's make smiles happen - starting with yours.
**

**Responsibilities**:

- Develop and implement Microsoft 365 solutions using PowerApps, Forms, Workflows and PowerBI to meet business needs
- Collaborate with other IT teams to ensure seamless integration with other systems
- Participate in disaster recovery planning and testing
- Stay current on emerging trends and best practices in the Microsoft 365 space
- Provide day-to-day administration, development, and end-user support for Office365 services such as Exchange Online, SharePoint, Teams, OneDrive, and other related services.
- Configure, manage and maintain the Office365 environment, including user accounts, security, and compliance settings.
- Work with stakeholders to understand their business needs and develop solutions to meet their requirements using Office365 tools and services.
- Perform regular health checks of the Office365 environment and ensure the integrity and availability of all data.
- Implement and manage Office365 policies and procedures, including disaster recovery, data backup and retention, and security.
- Provide technical support to end-users in resolving Office365 related issues and work with internal teams and vendors to resolve complex issues.
- Stay current with the latest developments in Office365 and related technologies and make recommendations for improving the environment.
Qualifications:

- At least 5 years of experience in administration, development, and end-user support for Microsoft 365
- Strong experience developing solutions using PowerApps, Forms, Workflows and PowerBI
- Experience with security and compliance in an Microsoft 365 environment
- Strong understanding of cloud computing and related technologies
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Bachelor's degree in Computer Science or a related field
- Experience with PowerShell and automating tasks in the Office365 environment.
- Familiarity with Azure Active Directory and identity management.
- Excellent communication skills and the ability to explain technical concepts to non-technical stakeholders.
- Strong problem-solving skills and the ability to work independently as well as in a team environment.
Benefits of Joining the Club:
**How we make you SMILE...**

**US HQ**
- Medical, Dental, Vision insurance including Domestic Partner coverage and company funded HSA
- Unlimited/Flexible Time Off for Full-Time salaried employees
- Work from home flexibility and fully remote work culture
- (REMOVE IF NOT APPLICABLE) Eligibility for RSU Equity Grant Package
- Commitment to diversity, equity and inclusion initiatives, including one Flexible Holiday offered per year for team members to take time to celebrate key holidays
- Tuition Reimbursement
- Paid Parental Leave
- 401k with company match and financial planning resources
- TMSPP (Team Member Stock Purchase Program)
- Generous Aligner & Oral Care Discount and annual allowance for Friends & Family
- SmileWell wellness program focused on a holistic health approach, including no-cost Team Member Assistance Program offering free mental health and other various services
- Discounted Pet Insurance
- Commuter Benefits
- Collaborative work environment and positive culture including work/life balance initiatives
- Opportunities to grow within a fast-paced, innovative company

Company Profile:
**Company Profile**

SmileDirectClub created the first end-to-end solution for your smile.
An estimated 85% of people could benefit from orthodontic care, yet only 1% receive it each year with convenience and cost being the biggest issue.
SmileDirectClub exists to help bridge that gap.
Since our founding in 2014, SmileDirectClub has helped more than 1.8 million people transform their smiles through our pioneering telehealth platform for orthodontia.
We're an international oral care leader, with