Communications Sr. Analyst And Project Manager

hace 8 horas

Heredia, Costa Rica Citi A tiempo completo

Overview

The Know Your Customer & Relationship Support Unit Operations is an organization part of Citi's Institutional Clients Group (ICG).
We provide support to Citi's ICG's portfolio in 95 countries and 11 industry sectors for across our main business lines.
(Banking, Citi Commercial Bank and Markets).
Success Profile

This is a high energy, hardworking and affable team that values colleagues who can anticipate what needs to get done and act accordingly, are quick thinkers and can problem solve matters that arise unexpectedly, are intellectually curious, and who have high professional standards, strong judgment and thoughtful work product.
We always bring a client service attitude to our work and strive to be energetic and maintain a good sense of humor.
Our team is looking for a Communications Sr. Analyst and Project Manager that is a team player with strong communication, planning and organizational skill.
- Analytical
- Adaptable
- Quick-thinking / Out of the box
- Efficient

**Responsibilities**:
The Communications Sr. Analyst and Project Manager is a key member of the Global Execution Support, Strategy & Communications team.
This global role requires to work and support senior leaders and partners throughout our organization to drive communications and projects across our internal channels, especially focused in that complement employee engagement and Human Capital strategies.
Main responsibilities:

- Providing internal communications support for major projects
- Support, maintain and streamline communication channels
- Writing organizational announcements, initiative-specific communications and talking points, including the coordination of employee-related events
- Support leadership and strategic delivery in driving consistent messaging that is clear, conversational, and engaging, with the right tone and information
- Act as a communication advisor to internal partners by providing support and guidance of our procedures and best practices on how to effectively communicate
- Partner closely with other communications teams to inform and advise on ongoing communications.
Skills/Competencies:

- Excellent written and oral communication skills
- Excellent project management and consulting skills
- Excellent problem solving and analytical aptitude
- Energetic, proactive, and responsive team player with the interest to learn
- Detail oriented with ability to work independently and prioritize workload
- Strong interpersonal skills
- Ability to work in a constantly changing corporate environment, independently as well as on a team
- Strong interpersonal skills and work ethic
- Intermediate to advanced proficiency in Microsoft Office (Excel, PowerPoint, Access, Word, Visio, etc.
); exceptional Excel and data management skills

Critical Competencies:

- Oral Communication
- Written Communication
- Digital Proficiency
- Project Management
- Relationship Building
- Results Orientation
- Strategic Orientation

**Qualifications**:

- 6-10 years of experience
- Interest in current communication trends
- Work experience in Banking, Finance, Risk, Business Administration, Communications, HR, Talent/Diversity/Development Programs or similar
- Proficiency in SharePoint design and development a must

Education
- Bachelor's degree/University degree or equivalent experience
- Master's degree a plus
- **Job Family Group**:
Compliance and Control
- **Job Family**:
Business KYC
- **Time Type**:

- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster.
View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting

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