Azure Data

hace 1 día

San José, Costa Rica Microsoft A tiempo completo

In the Small, Medium, Corporate (SMC) and Digital Sales businesses, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners.
Dedicated to one of the fastest growing customer segments, the SMC and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in.
As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling.
You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning.
If you have been described as customer obsessed and have a passion for Data & AI solutions, we invite you to learn more about the SMC Sales organization and the value we deliver to our customers, partners, and one another, every day.
This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise.
Microsoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**:
**People Management**
- Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
- Model - Live our culture; Embody our values; Practice our leadership principles.
- Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
- Care - Attract and retain great people; Know each individual's capabilities and aspirations; Invest in the growth of others.
**Scale Customer Engagements**
- Identifies and engages with customer technical decision makers proactively while engaging sales team.
Coaches and enables team to identify and proactively engage with key customer technical decision makers and influencers to help unblock technical obstacles.
- Uses knowledge of customer context, and broad technical, domain, cross-solution, and market/industry knowledge and experience to build credibility with and influence customers individually or at scale.
- Enables and empowers team to influence customer decisions and ensure technical wins by streamlining processes and managing the flow of wins, leveraging broad knowledge of processes (e.g., Managed Service Provider (MSP), co-sell partners), tools, and programs (e.g., FastTrack, End Customer Investment Funds (ECIFs)).
Aligns goals across solution areas and facilitates cross-selling with various workloads (e.g., Apps, Data and Infrastructure).
- Leverages knowledge of resources (e.g., roles, Microsoft Technology Center (MTC), demo sites, virtual sites) and independently facilitates resolution of technical and non-technical blockers by engaging other teams (e.g., account team unit (ATU), specialist team unit (STU)) and conveying impact.
Anticipates and addresses future potential blockers based on needs.
Identifies patterns of blockers within area of expertise and drives resolution through local and global escalation.
- Ensures consistency and quality through sharing, evolving or developing standards and best practices (e.g., managed service provider (MSP), managed certified professional (MCP)) in customer engagements by implementing cross-functional initiatives to different channels across a subsidiary.
Models and promotes proactiveness in customer engagement, enabling team to take initiatives on the agenda and drive progress.
- Orchestrates team resources and coaches team to maximize impact of customer engagements and drive mid
- to long-term strategy through cross-workload capacity planning, prioritization, capabilities assessment, and utilization of resources.
Proactively plans team resources and influences future blueprints.
Holds team accountable for maximizing selling time to achieve scorecard objectives and subsidiary strategy.Ensures consistency and quality through adherence of standards and best practices (e.g., managed service provider (MSP), managed certified professional (MCP)) in customer engagements by holding team accountable.
- Orchestrates team resources and coaches team to maximize impact of customer engagements through capacity planning, prioritization, capabilities assessment, and utilization of resources.
Prioritizes resources and holds team accountable for maximizing selling time to achieve scorecard objectives and subsidiary strategy.
**Scale Through Partners**
- Maximizes area-level capacity and capabilities o

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