Clinical Consultant Iv, Surgical Synergy

hace 1 semana

San José, Costa Rica Medtronic A tiempo completo

**Careers that Change Lives**
- Bring your talents to an industry leader in medical technology and healthcare solutions - we’re a market leader and growing every day. You can be proud to sell medical technologies that are rooted in our long history of mission-driven innovation. Our expanding portfolio delivers measurable clinical and economic value - and opens doors. You will be empowered to shape your own career. We support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare.

Join us for a career in sales that changes lives.

**Business Description**:

- Cranial and Spinal Technologies (CST) operating unit is redefining cranial and spinal procedures to reduce variability and improve outcomes with the goal of restoring long-term quality of life for more patients. We are the first company to offer an integrated solution that includes artificial intelligence-driven surgical planning, personalized spinal implants, and robotic-assisted surgical delivery to make patient care more customized.

CST is the market leader in spinal implants, robotics, and navigation. Our integrated operating unit is comprised 3 global businesses, Spine and Biologics, Enabling Technologies and China Cranial, Spinal Orthopedic Technologies.

This role will support our Enabling Technologies platforms, delivering an innovative portfolio that includes advanced imaging, navigation, robotics, customized implants, and pre-operative planning aided by artificial intelligence.

**A Day in the Life**:

- At Medtronic, the Clinical Consultant IV, Surgical Synergy provides clinical, technical and product knowledge support to existing and potential customers. Builds and maintains solid customer relationships and provides customer training at all levels. Is responsible for key customer reports as required to support Medtronic NeuroSurgery/Navigation/Robotic Assisted Surgery products and services. Must perform all duties within the Quality System and BCS requirements.

This is a **field based **role.

Responsibilities may include the following and other duties may be assigned:
**Technical Support**
- Coordinate, support, and collaborate with NRCs and other Surgicial Synergy team members for on-site installations with our customers
- Represents Medtronic during technology-enabled procedures to provide technical assistance.
- Maintain system hardware and software to maximize system performance.
- Installs software and hardware upgrades.
- Performs system preventative maintenance.
- Provides telephone clinical support to customers.
- Uses UNIX/LINUX commands to modify operating files.
- Fulfills Software and Service Contract obligations.

**Customer Support**
- Acts as the primary Medtronic customer liaison for repair and technical support issues.
- Provides timely information to the district team regarding customer concerns, issues and market opportunities.
- Provide service to customers per their individual needs.
- Maintains familiarity with status of calls and issues at customer sites.
- Reports necessary complaints and partners with CSM/NRC to ensure full resolution
- Files weekly site visit and customer contact reports for service improvement purposes

**Educational Support**
- Educates and trains physicians and hospital personnel - OR, Radiology, Central Sterile Processing, Biomedical and Information Technologies - on technical matters relating to our technology-enabled procedures.
- Provides a clinical resource for surgeons, clinicians and others being trained.
- Updates customers on tips, shortcuts and suggestions, as appropriate.
- Participates in in-house sponsored customer training at designated sites for both internal and external partners
- Provides training and resources for hospital staff to enable them to conduct training for their personnel (train the trainer).
- Continually train members of the Surgical Synergy Clinical Support team to increase their knowledge of the latest technology-enabled procedures.

**Sales Support**
- Work and collaborate with NRCs, Spinal Sales, and NS Reps to identify prospective new users for both Navigation and Robotics for applicable technology-enabled procedures
- Attend and participate in sales meetings, training programs, conventions, and trade shows as directed.
- Submit reports and provide information as directed.
- Cooperate with all personnel on the execution of Company programs.
- Works as a team member with the Surgical Synergy Region Manager and CSM to prioritize customer technical support and service expectation goals.
- Provide input on new product development based on in-field experience.
- Responsible for documentation at new or existing installations

**Miscellaneous**
- Adhere to company policies and conduct all business in an ethical manner

We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we mak

  • Marketing Consultant Iv

    hace 2 semanas

    San Francisco, Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI****Object Technology Solutions, Inc**) has an immediate opening for a Marketing Consultant IVMARKETING CONSULTANT IV (REMOTE/HEREDIA)MAJOR RESPONSIBILITES:- Support the Search Managers with account optimizations: analyzing competitors, keywords research/expansion, implementing tests, building campaigns, maintain audience lists, etc.- Create reports to...

  • Oncology Medical Lead

    hace 4 semanas

    San José, Costa Rica Pfizer A tiempo completo

    MEDICAL:- Ensures that category medical team provides support and the necessary medical and scientific information of Pfizer Biopharmaceutical Group products to internal and external customers assuring compliance with Corporate and Local Procedures and applicable regulations providing full support to our local medical objectives.- Develop long-term...

  • Msl Long Acting Reversible Contraceptive, Fertility

    hace 2 semanas

    San José, San José, Costa Rica Organon A tiempo completo

    **Responsibilities**External Engagement:- Develop professional relationships with national and regional scientific leaders and ensure their access to medical and scientific information on areas of therapeutic interest and Organon products.- Support company-sponsored trials:- Identify potential investigators for participating in phase II-IV clinical trials.-...

  • Product Development, Technician

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Stryker A tiempo completo

    **Why engineering at Stryker?****:At Stryker we are dedicated to improving lives, with a passion for researching and developing new medical device products.As an engineer at Stryker, you will be proud of the work that you will be doing, using cutting-edge technologies to make healthcare better.Here, you will work in a supportive culture with other incredibly...

  • Associate Product Development Technician

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Stryker A tiempo completo

    **Why engineering at Stryker?****:At Stryker we are dedicated to improving lives, with a passion for researching and developing new medical device products.As an engineer at Stryker, you will be proud of the work that you will be doing, using cutting-edge technologies to make healthcare better.Here, you will work in a supportive culture with other incredibly...

  • Shipboard Medispa Physician

    hace 3 semanas

    San José, Costa Rica One Spa World A tiempo completo

    This position is based on a Cruise Ship Education and Experience Requirements - Completed medical education and hold a medical degree from a recognized college or university. - Hold a current valid medical license. - Board certification or similar international certification in Plastic Surgery or Dermatology preferred but not required. - Comfortable with...

  • Associate Product Development-Mechanical Engineer

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Stryker A tiempo completo

    **Why engineering at Stryker?****:At Stryker we are dedicated to improving lives, with a passion for researching and developing new medical device products.As an engineer at Stryker, you will be proud of the work that you will be doing, using cutting-edge technologies to make healthcare better.Here, you will work in a supportive culture with other incredibly...

  • Associate Purchasing Manager

    hace 3 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Who we Want**: - ** Analytical problem solvers. **People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. - ** Collaborative partners.** People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry...

  • Sourcing Analyst

    hace 3 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Who we Want**: - ** Analytical problem solvers. **People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. - ** Collaborative partners.** People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry...

  • High Risk Payments Analyst

    hace 4 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Supervisor, Cash Application

    hace 4 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Procurement Coordinator

    hace 3 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Who we Want**: - ** Analytical problem solvers. **People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. - ** Collaborative partners.** People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry...

  • Buyer (Hybrid)

    hace 4 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **What you will do**: The Buyer is responsible for performing purchasing activities for assigned portfolio to ensure a high level of customer service. The role will interface daily with suppliers in ensuring that we have procured the right amount of finished goods or materials from the supplier and will mitigate and adjust requirements based on weekly...

  • Senior Sourcing, Analyst

    hace 2 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Who we Want**: - ** Analytical problem solvers. **People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues. - ** Collaborative partners.** People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry...

  • Manager, Accounting

    hace 1 semana

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Accounts Payable Manager

    hace 4 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • Associate Manager, Mdm

    hace 4 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Who we Want**: - ** Leader.** Provide...

  • Payments Manager

    hace 2 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • Intercompany Manager

    hace 3 semanas

    San Francisco, Heredia, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**:***:Are you looking for a profitable and growing company with a great culture and reputation?Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by FortuneHere, you will have many opportunities to learn and grow as we offer development opportunities...

  • Buyer (Hybrid) - Indirect Procurement

    hace 1 semana

    San Antonio, Costa Rica Stryker A tiempo completo

    **What you will do**: The Buyer is responsible for performing purchasing activities for assigned portfolio to ensure a high level of customer service. The role will interface daily with suppliers in ensuring that we have procured the right amount of materials and supplies for maintaining and keeping facilities and physical assets in good working conditions...