Product Owner, Enterprise Systems Development
hace 6 horas
**Product Owner, Systems Development - Enterprise Systems**
at Smartsheet | San José, Costa Rica
The Enterprise Systems team manages the development, use, and support of Enterprise Applications. Smartsheet is looking for an experienced **Product Owner **to drive quality, efficiency and customer satisfaction as a key member within our Enterprise System Development Team. The Product Owner works closely with the Enterprise Systems team and stakeholders across the business to define, create, and prioritize requests. The Product Owner will understand the proposed requests/changes in terms of business impact, and be able to articulate the request technically to the development team.
In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
This role reports to the Director of Enterprise Systems Development who is based in the US. This position can be based out of Smartsheet's office in San José, or remotely from any location within Costa Rica.
**You Will**:
- Own, maintain, and prioritize the development team backlog in coordination with Senior Manager and internal business units;
- Communicate trade-offs between customer expectations, team capacity, and technical feasibility to business owner stakeholders and align on prioritization;
- Manage dependencies with cross functional teams;
- Collaborate with various stakeholders to understand and prioritize new requests, breaking asks into epics, stories and tasks respectively with adequate detail for developers to action and understand the definition of done;
- Work closely with developers to confirm they understand stories and strategy prior to building. Convene and lead technical discussions as part of articulating and refining requirements and understanding engineering realities;
- Work with QA and requestor on user acceptance testing, and work with stakeholders in ensuring definition of done is appropriately met with a high focus on quality;
- Act as the voice of the internal customer to articulate the product/system expectations;
- Act as the voice of the development team to explain technical issues, timing and needed decisions to the requestors;
- Plan task allocation with support from Senior Manager and developers for the upcoming sprints
**You Have**:
- 5+ years in Software Engineering or related disciplines; or equivalent experience;
- 5+ years of experience analyzing and documenting business requirements and communicating them to technical teams in the role of business analyst, program manager, or product owner;
- Experience working as a product owner, systems analyst, program/product manager or similar role within a dedicated internal systems area (for example - Finance & Accounting Systems, Sales Systems, HRIS Systems, etc.)
- Training and certification as a professional scrum product owner (PSPO) or as a certified scrum product owner (CSPO) preferred;
- High level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines;
- Proven ability to drive projects from concept through completion;
- Technical knowledge preferred, with a preference for awareness in software engineering;
- Strong understanding of the Agile process;
- Strong knowledge SaaS architectures including integrations;
**Perks & Benefits**:
- Fully paid Health & Life insurance for full-time employees and family members
- Monthly stipend to support your work and productivity
- 12 days paid Vacation + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks including a counseling membership and your own personal Smartsheet account
- Teleworking options from any registered location in Costa Rica (role specific)
**Equal Opportunity Employer**:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Germany and Costa Rica. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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