Associate Customer Support

SHIFT REQUIREMENTS: Sunday-Thursday/Tuesday-Saturday or weekend schedules including graveyard shifts available and will be offered based on business needs.Work Location: Currently, our facilities are located in San Jose, Calle Blancos, as well as positions 100% from home depending on business needs. •Important Note: Shifts cannot be changed after...

**Customer Service Associate** - **This is a full-time, remote job, work from home, from anywhere!**_ Customer Service Associates are the first human touchpoint for our customers, and you must be pleasant, a good listener, and even-tempered. We expect every call to be answered on the first ring to support our industry-leading service experience. Phones are...

**_ Responsibilities: _** - Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end-user to the proper resources. - Monitor the service event through completion for compliance. - Manage the service requests of customers through different access channels. - Reviews customer feedback related to customer...

Smartsheet is looking for a Customer Success Associate to manage a set of assigned accounts to help promote a high level of customer satisfaction, successful product use, and customer retention. You will be the primary contact for important customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted...

At MicroPort, we relentlessly strive to master every detail of our medical solutions to prolong and reshape the lives of patients everywhere. We welcome motivated and talented people who want to join our dynamic and inclusive company, working together to deliver meaningful medical breakthroughs. To accomplish this, we hold true to our core values of Quality,...

**Essential Job Functions**: - Execute business process transactions, ensuring accuracy and adherence to established procedures. - Collaborate with senior analysts, managers, and other team members. - Assist in process improvement projects and data analysis. - Support the team in identifying process bottlenecks and maintaining quality standards. - Ensure...

**About the Role**: To further accelerate, Appvance is seeking an experienced Customer Support Engineer to join our Customer Success Team. You will be responsible for day-to-day technical interactions with our most high-visibility clients and partners. A major function of this role is collaborating with Development and Services teams to ensure delivery of...

Job Description:Essential Job Functions: • Execute business process transactions, ensuring accuracy and adherence to established procedures. • Collaborate with senior analysts, managers, and other team members. • Assist in process improvement projects and data analysis. • Support the team in identifying process bottlenecks and maintaining...

Is a member of a client sourcing service delivery team, responsible for drafting, negotiating, and executing third-party supplier agreements, according client’s corporate policies and business unit procedures. Contract Associate will thoroughly diagnose client business needs, collaborate with client legal counsel, and work with third-party suppliers to...

At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving...

**Daily Duties and Responsibilities**: - To stand as CloudPay single point of contact facing the assigned Customer portfolio - To ensure the appropriate transition from the setup of the new client to the adoption of the service model including the usage of consolidated services systems (Reporting, Invoicing, KPI, etc) - To ensure the coordination of the...

Employee Lifecycle Management Associate Specialist Position summary The Employee Lifecycle Management team focuses on HR lifecycle support and provides customer service and advisory support to managers, employees, HR and business partners on global HR systems and processes and ensuring end-to-end process completion in line with customer focused principles to...

HR experience or 1+ years of Amazon experience - Exceptional communication. Fluent verbal and written English and French language skills - MS Office experience and ability to use MS Excel for reporting purposes Job summary As a member of Amazon’s Screening Services Operations team, the Background Checks Associate will support the business through the...

Our DXC account teams advise, create, orchestrate and drive value for customers by bringing the best of DXC to our customers. Customers ask us to help them solve their most critical technology needs and we proactively share relevant ideas, insights and experience to create a plan for addressing those needs. **About This Role** TCSC Technical Helpdesk...

Contract Associate Manager **BCforward is currently seeking a highly motivated Contract Associate Manager Job for an opportunity in San Jose, CA 95113 (and it can be done remotely)!** **Position Title**:Contract Associate Manager **Location**: San Jose, CA 95113 (Remote) **Anticipated Start Date**: April 11, 2024 **Expected Duration**: 12+ months (with...

**the position** You are all about the customer! You can’t just deliver customer service you are compelled to deliver AWESOME! You are the liaison between Nitel and the customer, serving as the customer’s advocate while balancing doing the right thing for the business. You focus on account retention and incremental growth opportunities within existing...

Hi! Concentrix Costa Rica is looking for trilingual customer service representatives **Requirements**: - High school diploma - 85% (B2) french level - 85% (B2) english level - Schedule flexibility - Tech support experience or knowledge is desired Tipo de puesto: Tiempo completo, Permanente Salario: ₡600,000.00 - ₡650,000.00 al mes Fecha límite para...

**Trade your job for a career at ClearSource!** Have you always had a knack for taking things apart and putting them back together? Do you like the idea of helping people with their technical questions? Think of yourself as the key to helping people achieve their ultimate grilling experience. We at ClearSource, strive to find employees who put the customer...

**Overview**: The technical support engineer is responsible for OEM equipment repair, this includes 24x7 technical support of client enterprise server and network infrastructure. This position includes consulting with onsite technicians and customers to solve complex issues and restore service availability, this includes optimizing system performance and...

Bachelor’s degree or equivalent experience - 3+ years successful experience managing a team of people with a track record of developing a high performing environment. - 2+ years managing an operational team of people (frontline & backline), either in a customer support/service environment, or in a diverse ecommerce operations team. - 2+ years’ experience...