Disputes Senior Analyst

hace 2 semanas

San Antonio, Costa Rica Stryker A tiempo completo

**Why finance at Stryker?**:
***:
Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more

**Who we want**:

- ** Detail-oriented process improvers.** **Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.
- ** Self-directed initiators.** **People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
- ** Collaborative partners.** **People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.
- ** Dedicated achievers.** **People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.

**What you will do**:
The Dispute Resolution Analyst is responsible for timely resolving internal and external disputes, addressing inquiries from the Collections Analysts, and serving as an escalation point for complex collections scenarios.

**Essential duties & responsibilities**:

- Timely resolve disputes raised by internal and external customers, including price and quantity discrepancies, billing issues, short-shipments, price and quantity variances and others.
- Manage in an organized manner the documentation supporting the dispute resolution process.
- Cultivate quality relationships with Sales, Customer Service and any other internal teams linked to the dispute resolution processes.
- Drive root-cause resolution of most frequent and significant disputes.
- Run the reports needed to monitor their assigned portfolio of disputes.
- Partner to maintain accurate customer master data elements
- Maintains documentation to support A/R transactions and facilitate the efficient review and audit of books and records
- Comply with all internal control procedures to ensure accurate financial records.
- Performs other related work as assigned by management

**Education & special trainings**:

- Technical degree or at least 2 years of university studies, preferably in Business Administration, Accounting, Finance or related field
- Intermediate to advanced MS Office Suite
- Fluent spoken and written English
- Experience on collections-related ERP systems (SAP, Oracle, Getpaid, or others)

**Qualifications & experience**:

- 2 - 3 years of relevant experience in a Collections or Dispute Resolution role
- 3 - 5 years of overall experience in Shared Services environment or multinational companies

**Physical & mental requirements**:

- Ability to work well with cross-functional teams and multi-task
- Good communication (verbal and written) and interpersonal skills, attention to detail and ability to communicate complicated issues effectively
- Demonstrated ability to perform consistently under varying business pressure as well as ability to adapt to a quickly changing environment
- Effective problem-solving skills

**About Stryker**:
Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.

The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.

  • Senior Dispute Analyst- Fixed term

    hace 3 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    Why finance at Stryker?Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications,...

  • Disputes Analyst

    hace 7 días

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • Disputes Analyst

    hace 4 semanas

    San Antonio, Costa Rica Stryker Corporation A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • Senior IT Analyst

    hace 7 días

    San José, Costa Rica Hitachi Solutions Ltd A tiempo completo

    **Company Description** About the Role Hitachi Solutions is looking for a Senior IT Analyst with strong analytical, organizational, and communication skills. Reporting to the Senior Manager of Information Systems, you will be part of the internal IT support and operations team in a Microsoft-centric environment, responsible for service desk support and...

  • Senior IT Analyst

    hace 6 días

    San José, Costa Rica Hitachi Solutions A tiempo completo

    Company Description About the Role Hitachi Solutions is looking for a Senior IT Analyst with strong analytical, organizational, and communication skills. Reporting to the Senior Manager of Information Systems, you will be part of the internal IT support and operations team in a Microsoft-centric environment, responsible for service desk support and daily...

  • Collections Analyst

    hace 4 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • Collections Analyst

    hace 4 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • Senior Accountant

    hace 4 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • Senior Manager HRbp

    hace 3 días

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Position Summary**: **Who we...

  • Senior Business Analyst

    hace 4 semanas

    San José, Costa Rica Encora A tiempo completo

    At Encora we are looking for a great talent like you to join our team as the next Senior Business Analyst (3702) Would you like to join our great team of engineers? Here we will tell you more about us and the role! **About the role**: As a Senior Business Analyst, you will be part of a highly skilled technology and agile team by supporting and developing...

  • Collection Analyst

    hace 4 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • IT Senior Business Functional Analyst

    hace 7 días

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Who we want**: - ** Dedicated achievers.** People who thrive in a...

  • Collections Analyst

    hace 4 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • O2c Senior Analyst

    hace 7 días

    San José, Costa Rica ASEPSA A tiempo completo

    WE´RE HIRING: ORDER TO CASH SENIOR ANALYST (TEMPORARY POSITION) **Role Summary** O2C SME is responsible for running the regional operations for the Order to Cash process which requires an excellent understanding of the functional processes, work independently with deep understanding of End to End process, and collection process, leverage the expertise...

  • Collections Analyst

    hace 4 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development...

  • IT Senior Business Functional Analyst

    hace 6 días

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Who we want**: - ** Dedicated achievers.** People who thrive in a...

  • Senior Accountant

    hace 3 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    Why finance at Stryker?Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications,...

  • Collections Analyst

    hace 4 semanas

    San Antonio, Costa Rica Stryker Corporation A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • Collections Analyst

    hace 4 semanas

    San Antonio, Costa Rica Stryker A tiempo completo

    **Why finance at Stryker?**: ***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune! Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training,...

  • Business Intelligence Senior Analyst Americas .pdf

    hace 4 semanas

    San José, Costa Rica ASEPSA A tiempo completo

    WE´RE HIRING: BUSINESS INTELLIGENCE SENIOR ANALYST AMERICAS (TEMPORARY POSITION) **Key responsibilities** Requirements Gathering - Understanding multiple stakeholder’s business across the Americas Logistics network and translate requirements into well designed data solutions. - understand formats, such as diagrams, graphs, and data trends. Data...