Wfm Specialist Lv1

hace 6 días

Heredia, Costa Rica Softtek A tiempo completo

1 Year experience in WFM, preferably in contact centers with at least 12 employees.
- Experience with WFM software (scheduling, performance tracking, reporting)
- Experience learning various technical/analytical tools; high aptitude for learning
- Effective written
- and oral
- communication skills
- Strong Knowledge Windows Environment (win 10)
- Strong Ticketing System Tool Knowledge (Remedy, HP Service Manager, Service Now, etc.)
- English Level Fluent