Offboarding Design Lead La

hace 3 semanas


Heredia, Costa Rica IBM A tiempo completo

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

**Your Role and Responsibilities**
Engaged as an independent professional. Ability to articulate and compare alternatives approaches. Negotiate with specified objectives.

Recognize problems related to project objectives. Creativity and judgment applied to professional technical, or operational problems. Independently generates solutions, based on analytical skills & business knowledge. Challenge the validity of given procedures and processes to enhance and

improve or develop complementary adjustments /solutions.

Works on special projects, or leads small teams, or manages routine technical/ operational activities or departments (national or international). Understands departmental mission and vision. Provides advice in technical/operational domain of specialization. Generally, controls own work priorities and methods requiring tradeoffs.

**Key Deliverables**:

- Collaborate with EC Design Leads, OffB SME’s, and local in-country teams to review & help solution gap assessments
- Document technical and process (business) requirements and articulate those with the technical team - ‘business project management’
- Write and execute end to end test cases
- Document all process changes into Desktop Procedures and create process flows
- Create required training material for Offboarding team and support teams, e.g., ASKHR, HR Partners, Payroll, Mobility, etc.
- Ensure all new solution are aligned to the global template & deviations are signed off by the GPO (Global Process Owner)
- Recommendation on required staffing changes to support updated Offboarding process

**Required Technical and Professional Expertise**
- Fluent Spanish, English and Portuguese
- Project Management basics (technical expertise is not critical)
- Experience with Process / Program implementation within a region or globally
- Team spirit - collaboration
- Hands-on knowledge of MS-Office tools (Excel, Powerpoint, Word)
- SAF SF knowledge
- Workday HCM & Workday Payroll knowledge

**Preferred Technical and Professional Expertise**
- Experience managing projects, documentation and deployment

**About Business Unit**

IBM Corporate Headquarters (CHQ) team represents a variety of functions such as marketing, finance, legal, operations, HR, and more, all working together to solve some of the world's most complex problems, help our clients achieve success and build collaborative work environments for IBMers.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

This job requires you to provide your COVID-19 vaccination status with supporting documentation, where legally permissible.

**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

**Location Statement**

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, g


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