Senior Information Security Specialist

hace 7 meses

Heredia, Costa Rica Experian A tiempo completo

Company Description

Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

As the world’s leading repository of consumer credit data, Experian is transforming data into solutions that facilitate transactions, ensure financial safety and improve the financial lives of millions of consumers around the world. We have been named by Forbes magazine as one of the “World’s Most Innovative Companies" and ranked on Fortune’s Best Companies to work for.

**Job Description**:
The Client Security Assurance team is the function within Experian’s Global Security Office (EGSO) which provides B2B clients assurance that Experian’s control environment is the secure choice for them. CSA provides pre
- and post-sales security support through RFP’s / RFI’s and contract negotiations, as well as supporting the ongoing maintenance of relationships through responses to questionnaires, client-led audits of the security controls, and respond to ad-hoc security inquires related to emerging threats.

This role interfaces with Experian internal and external stakeholders; having strong communication skills is of paramount importance.

**Main **Responsibilities**

With a client-focused attitude:

- Manage client audits (on-site or virtual) including presentation of evidence, explanation of controls, planning and co-ordination of pre and post audit activities.
- Support commercial teams to present Experian’s security controls and risk posture to clients through Requests for Information / Requests for Proposal and/or pre-sales consultancy.
- Review contractual security clauses & deliverables under agreements to ensure Experian does not exceed risk tolerance or be put in a position where it fails in its ability to meet client requirements. Take the lead on articulating Experian’s security posture to justify any changes with clients.
- Ability to articulate contractual risks to the business unit to enable risk-informed contractual decisions
- Provide accurate, valid, and appropriate responses in a timely manner to security questionnaires and ad-hoc inquiries sent by prospective and existing clients and business partners
- Provide SME consultancy to Business Units on Experian information security governance and risk management framework in the context of the above
- Maintain client-facing security documentation ensuring its continued relevance and accuracy
- Collaborate with global team members across regions to ensure consistent experiences for clients around the world, and act as a mentor to junior members in sharing knowledges and experiences
- Strive to add value to internal and external stakeholders through various interactions
- Manage client-related projects and other duties as assigned

**Qualifications**:
**Required key skills**
- Strong understanding of key network and technical security controls
- Investigative and critical thinking skills for addressing findings
- Robust documentation skills
- Excellent written and verbal communication skills with the ability to effectively tailor communication of technically complex issues to various audiences
- Strong project management/organization and client management skills to handle multiple tasks and control expectations of client-imposed deadlines (and internal stakeholders)
- Takes ownership of stakeholders concerns and follows through to resolution
- Process driven, and has eye for detail, automation, and efficiency to improve programs/processes
- Experienced with use of collaboration tools such SharePoint, Confluence, ServiceNow and Salesforce
- Growth mindset and hunger for learning and evolving

**Required Qualification/Experience**
- Fluent in English
- Project management skills and the ability to coordinate and lead varying audits (and projects) of varying complexity
- At least 5 years of experience working in an enterprise IT environment with at least 3 of those years working in information security solutions or services, with exposure to supporting roles
- Preferable: 3-5 years of experience in client facing aspect -as an auditor or auditee, consulting, account management, responding to Security/Operational/Process questionnaires, bids, RFP, proposals, etc. Legal background is also preferred
- Experience in supporting the sales process from an information security or IT operations perspective
- Experience with reviewing and negotiating contractual terms presented by clients / third parties and understanding how the enterprise can support those requests.
- Professional security certification such as CISSP/CISM/CISA/

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