Senior Project Manager

hace 12 horas


Heredia, Costa Rica IBM A tiempo completo

**Introduction**
At IBM, our Project Managers excel by leading and coordinating a project team’s overall performance, scope, cost, and deliverables. Our clients rely on timely and efficient status reports, and as Project Manager, you will drive the charge with project direction, metric definition, and performance management. If you are ready to help our clients and project teams succeed, we would love to meet you

**Your Role and Responsibilities**
**Your Role and Responsibilities**:
Empowered. Innovative. Inspiring. Creative. Intense. These are all words we use to describe life at IBM Cloud.
This position, within the IaaS Operations team, is responsible for all project management functions related to Cloud Operations and Automatization. This role provides a single point of accountability for all aspects of assigned projects. Maintains focus on goals and objectives of assigned initiatives including such factors as scope management, internal/external resources, project schedules, issues tracking, risk management, and project status reporting.
Key Responsibilities
- Define project scope, goals, and deliverables in collaboration with management, project sponsors, product owners, architects, and other stakeholders.
- Effectively communicate expectations to project team members and stakeholders in a timely and clear fashion, continuously manage objectives, and hold project team members accountable for delivery.
- Lead the project execution and delivery and help project teams maintain an overall project vision with supporting project plans.
- Refine project execution approach using project management standards and best practices.
- Identify and manage project dependencies, critical path items, and project risks.
- Plan, schedule, and track project timelines and milestones using appropriate tools.
- Proactively manage changes in project scope, identify potential roadblocks, and devise contingency plans.
- Develop and deliver progress reports to management and other stakeholder including issue/action item logs, project status, and risks.
- Conduct post-project reviews and make recommendations for continuous excellence in project execution and delivery.
- Successfully engage in multiple initiatives simultaneously.
- Build, develop, and grow any business relationships vital to the success of the project.
- Develop and advocate best practices and tools for project execution and management.

**Required Skills**:

- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group including executives, managers, and technical staff.
- Ability to adapt to shifting priorities, demands and timelines through analytical and problem-solving skills. Effectively prioritize and execute tasks in a high-pressure environment.
- Persuasive, encouraging, and motivating.
- Ability to elicit cooperation from a wide variety of sources, including executive management, customers, and other departments.
- Adept at conducting research into project-related issues and products.
- Ability to conceptualize solutions from general information, limited uncertainty, and defined opportunities.
- Ability to negotiate contracts, commitments, deliveries, expectations with limited business implications.
- Ability to resolve conflict among participants.
- Ability to give and receive constructive feedback in the spirit of continuous improvement.
- Ability to work both independently and in a team-oriented, collaborative environment.

**Required Technical and Professional Expertise**

Required Experience:

- Bachelor’s degree in Business, Computer Science, Engineering or related field, or equivalent experience.
- Two to five years of relevant project management experience in a Technology/IT environment running projects in a complex, multi-site environment with cross functional teams.
- Practical knowledge of both agile and non-agile project methodologies.
- Practical experience working directly with business/IT leadership to set direction and drive project execution.
- Proficient in all MS Office products.
- ServiceNow and JIRA experiences will be useful.

**Preferred Technical and Professional Expertise**
- Master’s degree in Business, Computer Science, Engineering or related field.
- Two to three years of relevant project management experience in Cloud services.
- Five to eight years of relevant project management experience in a Technology/IT environment running projects in a complex, multi-site environment with cross functional teams.
- IMB PM, PMP or PMI-ACP certification is preferred.

**About Business Unit**

Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client’s data, no matte


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