Trainer

hace 2 semanas

Heredia, Costa Rica Auxis A tiempo completo

Job Summary:
We’re looking to expand our existing training team by incorporating a new experienced trainer into our Center of Excellence The trainer will be responsible for creating, coordinating and delivering training to new hires & existing employees, as well as partnering with the current trainers for methodology standardization and continuous improvement.

**Responsibilities**:

- Facilitate new hire training programs and support all on-going training initiatives for the multiple client processes
- Develop and implement learning curriculum that is consistent with current trends and best practices.
- Streamline, consolidate and standardize learning and development processes where possible.
- Track and analyze learning curriculum effectiveness through various evaluation techniques, including the evaluation of individual performances
- Work actively with client and management team to ensure effective implementation and communication of all training strategies and initiatives.
- Maintain a knowledge base with all training material
- Create and deliver a positive, fun, rewarding and respectful classroom training environment

Skills and Experience:
**Trainer Skills and Qualifications**:

- 3+ year experience in Training and/or Learning Development roles in corporate environments.
- English -Spanish Language (Oral and writing 90 % or higher)
- Ability to manage multiple client processes
- Knowledge of medical insurance process is a plus
- Experience in Instructional Design and industry standard training models
- Exceptional written and oral communication skills.
- Excellent interpersonal skills with the ability to communicate effectively with other departments and stakeholders
- Effective facilitation and classroom management skills with the ability to present information using a variety of techniques
- Strong analytical, organizational and time management skills.
- Ability to be self-motivated, self-directed and work independently.
- Intermediate Office Knowledge (Sharepoint, Powerpoint, Excel)
- LMS, eLearning Content Creation, Microlearning Knowledge is a plus
- Bachelor’s Degree/University degree or equivalent experience

About Auxis:
This person must be culturally compatible with and help to promote Auxis core values, including:

- Service Excellence - Client success drives our success.
- Mutual trust and respect.
- Quality Excellence - Striving for excellence in everything we do.
- Integrity.
- Meritocracy.
- Teamwork - Collaboration maximizes our performance.
- Innovation.
- Passion and commitment.
- Humility.

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