Mid IT Support Engineer

hace 6 meses


San José, Costa Rica Encora A tiempo completo

At Encora we are looking for a great talent like you to join our team as the next **Mid IT Support (7717)**

Would you like to join our great team of engineers? Here we will tell you more about us and the role

**About the role**:
As a **Mid IT Support **, you will be part of a highly skilled technology and agile team by supporting and developing cutting-edge solutions to meet our business requirements. You will help us accelerate our customers' business results by innovating cutting-edge digital products.

Some of your essential day-to-day job duties and responsibilities will include:

- Provide technical support to end-users, troubleshooting and resolving software and hardware issues.
- Prioritize and manage workload effectively, with the ability to work independently and proactively.
- Collaborate with stakeholders across different time zones, making informed decisions to ensure efficient problem resolution.

**Our Requirement**:

- Intermediate technical background or a minimum of two years of experience in software support.
- Ability to prioritize tasks effectively and work autonomously.
- Strong communication skills and the ability to collaborate with stakeholders at all levels.
- Flexibility to work occasional evenings or weekends to support global operations.

**Why you will love working with us**:

- Work from Home/ Work from Anywhere and available workplace office space if preferred
- Private medical insurance
- Birthday day-off
- Referral bonuses
- Flexible work schedules and work patterns for a better work/life balance
- Continuous technical training
- Working in a Great Place To Work characterized by a horizontal and dynamic environment
- Corporate recognition program
- Career path that will allow you to grow with us.
- Among others

**About Encora**:
Encora is a global company that offers Software and Digital Engineering solutions, with more than 9000 Encorians around the world. Our technology practices include Cloud Services, Product Engineering, Data Science and Engineering, Digital Experience, DevOps, Cybersecurity, Quality Engineering, among others.
- _At Encora Inc. we hire professionals based solely on their skills and do not discriminate on the basis of age, disability, religion, gender, sexual orientation, socioeconomic status or nationality._


  • IT Support Engineer

    hace 1 semana


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Bachelor’s degree in Computer science or IT related field, or 2+ year’s IT systems or relevant experience. - 2+ years of experience in technical support environment focused on infrastructure support. Must have knowledge in two or more of the following technical domains - Compute (Server and virtual machines. Wintel/*nix) - Networking (Fundamentals) -...

  • Mid Data Engineer

    hace 7 meses


    San José, Costa Rica Encora A tiempo completo

    At Encora we are looking for a great talent like you to join our team as the next Mid Data Engineer (4104) Would you like to join our great team of engineers? Here we will tell you more about us and the role! **About the role**: As a Mid Data Engineer, you will be part of a highly skilled technology and agile team by supporting and developing cutting-edge...

  • Mid Dara Engineer

    hace 7 meses


    San José, Costa Rica Encora A tiempo completo

    At Encora we are looking for a great talent like you to join our team as the next Mid Dara Engineer (4092) Would you like to join our great team of engineers? Here we will tell you more about us and the role! **About the role**: As a Mid Dara Engineer, you will be part of a highly skilled technology and agile team by supporting and developing cutting-edge...

  • Mid Fullstack Engineer

    hace 2 meses


    San Francisco, Heredia, Costa Rica Encora A tiempo completo

    About EncoraAt Encora, we're a global software and digital engineering company that helps businesses overcome the software engineering talent shortage. Our 16 global offices and 25 innovation labs provide a collaborative and innovative work environment.About the RoleWe're seeking a skilled Mid Fullstack Engineer to join our team. As a Mid Fullstack Engineer,...

  • Mid Data Engineer

    hace 7 meses


    San Pedro, Costa Rica CRG Solutions A tiempo completo

    We are looking for an experienced Mid Data Engineer to work with product teams to develop pipelines to ingest data into a central data platform. WHAT YOU WILL BE DOING: - Work with local product teams to design optimal solutions to ingest large, complex data sets that meet business requirements. - Work with our central platform team to ensure solutions...

  • Data Engineer Mid

    hace 7 meses


    San José, Costa Rica Encora A tiempo completo

    At Encora we are looking for a great talent like you to join our team as the next **_Data Engineer Mid (3774)_** Would you like to join our great team of engineers? Here we will tell you more about us and the role! **About the role**: As a **_Data Engineer Mid_** you will be part of a highly skilled technology and agile team by supporting and developing...


  • San José, Costa Rica Encora A tiempo completo

    At Encora we are looking for a great talent like you to join our team as the next **Mid Application Support Specialist (9036)** Would you like to join our great team of engineers? Here we will tell you more about us and the role! **Our Requirements**: - Fluent English (written and spoken) required - Experience with Unix, Linux, PL/SQL, Oracle preferred -...


  • San José, San José, Costa Rica Joby Aero, Inc. A tiempo completo

    At Avionyx, we're seeking an IT Service Desk Administrator to join our team.Key Responsibilities:Operate within our ticket system to provide Tier 1/2 support for end-user requests, remote software installs, and hardware warranty requests.Collaborate with the IT Site Administrators team to troubleshoot, implement, and deploy needed systems.Manage service...


  • San José, Costa Rica Encora A tiempo completo

    At Encora we are looking for a great talent like you to join our team as the next **Mid/Senior Azure Engineer** **(870)** Would you like to join our great team of engineers? Here we will tell you more about us and the role! **Our Requirement**: - Terraform - Azure SQL - Elastic pool - Application Gateway - Azure App Service - Traffic Manager - Azure VM -...

  • Software Engineer Mid

    hace 7 meses


    San José, Costa Rica Encora A tiempo completo

    **Important Information** Experience: + 2 years Job Mode: Full-time Work Mode: Work from home. **Job Summary** As a **_Software engineer Mid (6555)_**, you will be part of a highly skilled technology and agile team by supporting and developing cutting-edge solutions to meet our business requirements. You will help us accelerate our customers' business...

  • IT Support Specialist

    hace 7 meses


    San José, Costa Rica WPP A tiempo completo

    **WPP** is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.** **Working at WPP means being part of a global network of more than 115,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major...

  • Support Engineer

    hace 7 días


    San José, Costa Rica EX2 Outcoding A tiempo completo

    **Become an Outcoder as a Support Engineer** We are looking for a Support Engineer to join our Informatics Support team and provide support for our Signals Data Factory product. The Signals Data Factory is a product that specializes in taking in many different forms of scientific data, transforming it (using Apache Spark), and making it searchable (using...

  • Support Engineer

    hace 1 semana


    San José, Costa Rica EX2 Outcoding A tiempo completo

    **Become an Outcoder as a Support Engineer** We are looking for a Support Engineer to join our Informatics Support team and provide support for our Signals Data Factory product. The Signals Data Factory is a product that specializes in taking in many different forms of scientific data, transforming it (using Apache Spark), and making it searchable (using...

  • Data Engineer Mid

    hace 1 mes


    San José, San José, Costa Rica Encora A tiempo completo

    About EncoraEncora is a global leader in Software and Digital Engineering solutions, with a diverse team of over 9000 professionals worldwide.Salary and BenefitsWe offer an attractive salary range, estimated to be around $120,000-$180,000 per year, depending on experience. Our comprehensive benefits package includes private medical insurance, birthday...

  • IT Support Engineer

    hace 3 días


    San José, Costa Rica Atlas HXM A tiempo completo

    We believe in a world where growth thrives across borders and cultures. That's why our Founder and CEO Rick Hammell started Atlas, coining the term Employer of Record (EOR) simultaneously. As an EOR, Atlas employs people to work for companies anywhere in the world. Before we came along, the only businesses offering a similar solution were essentially...

  • IT Support Specialist

    hace 3 semanas


    San José, San José, Costa Rica Tek Experts A tiempo completo

    At Tek Experts, we are seeking a highly skilled Technical Support Engineer to join our Azure Platform Technical Support team. This role is responsible for providing world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.Key Responsibilities:Provide technical guidance across teams by...


  • San José, San José, Costa Rica It France A tiempo completo

    At It France, we're seeking a skilled Healthcare Support Specialist to provide exceptional technical support to our valued customers in the medical field.We offer a competitive salary range of $8,600 - $9,300 per month and opportunities for growth and development within our team.The successful candidate will have:Fundamental knowledge of Microsoft Office and...

  • IT Support Assoc Ii

    hace 1 semana


    San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    1+ years of experience in IT help-desk or desk-side environment - Advanced written and spoken English level - High School diploma - Experience in Windows, Mac OS environments - Proven ability to communicate with technical and non-technical staff Job summary Amazon's IT Support is the first point of contact for technical support service requests. Our IT...


  • San José, San José, Costa Rica Softwareone A tiempo completo

    Are you passionate about delivering exceptional IT asset management services? We're looking for a skilled ITAM Professional to join our Noram team!Job Function: Software & Cloud ServicesWhy SoftwareONE?At SoftwareONE, we empower our team members to innovate and grow. We value autonomy, creativity, and collaboration, and we're committed to helping our people...

  • IT Support Specialist

    hace 5 días


    San José, Costa Rica Gensler A tiempo completo

    Your Role Support Specialists provide first-line response to end user incidents received via service desk requests and office operational requirements. Support Specialists are generally focused on the day-to-day support of the region but must continually collaborate and communicate with the larger distributed team of support staff across the globe. The...