Heredia Tech Customer Service
hace 2 semanas
**About Us**
Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter.
**Job Summary**
**Objective**
Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client are met successfully.
To help customers by providing a quality service, as to guarantee total satisfaction and accomplish client's expectations.
**Primary Job Responsibilities**
**Soft skills**
- Troubleshooting Knowledge experience at least 6 months
- 88% English Level
- Empathetic.
- Multitasking skills.
- Problem Solving.
- Active and effective communication.
- Capable of working and reach results under pressure.
**Responsibilities**
- Identify problems and search solutions to offer answers to solve questions from customers using the given channel of communication.
- The document correctly the data base using the given tools in order to keep track of costumer's request through data entry
- Meet established individual and team performance targets, including customer service, productivity, and quality standards.
- Follow up on the customer's issue until is solved such as requests, transactions, information changes, or any other issue addressed by the customer.
**Skills/Knowledge/Abilities**
**Education**
Associates
High school diploma or equivalent
-
Heredia Customer Service Representative
hace 1 mes
Heredia, Costa Rica Foundever A tiempo completoHeredia Customer Service Representative (Hybrid) Req ID#: 382956 Heredia, Costa Rica, No Selection, CR Job Description: About UsDeliver a competitive advantage for your brand with deeper customer connections in the moments that matter.Job SummaryObjective Provide high-quality and accurate resolutions to customers under stipulated policies and procedures,...
-
Customer Service, Heredia
hace 1 mes
Heredia, Costa Rica Concentrix A tiempo completoDescription The Advisor I, responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. Job Type: Full-Time Location :...
-
Customer Service, Heredia
hace 4 semanas
Heredia, Costa Rica Concentrix A tiempo completoDescription The Advisor I, responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. Job Type: Full-Time Location :...
-
Customer Service Representative
hace 3 semanas
Heredia, Costa Rica Movate A tiempo completoThe Customer Service Phone Representative provides quality and professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. The position is directly responsible for creating an effortless customer experience by answering questions about products, orders, and services available through the...
-
Heredia Tech Customer Service
hace 2 meses
Heredia, Costa Rica Foundever A tiempo completo**About Us** Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. **Job Summary** **Objective** Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client...
-
Heredia Tech Customer Service
hace 4 semanas
Heredia, Costa Rica Foundever A tiempo completo**About Us** Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. **Job Summary** **Objective** Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client...
-
Heredia Tech Customer Service
hace 2 meses
Heredia, Costa Rica Foundever™ A tiempo completoAbout Us Deliver a competitive advantage for your brand with deeper customer connections in the moments that matter. Job Summary Objective Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client are met...
-
Customer Service Representative
hace 1 mes
Heredia, Costa Rica Infotree Global Solutions A tiempo completoCustomer Service Representative Posición Presencial, oficina se ubica Heredia Zona Franca Americana AFZ Contrato indefinido. Variedad de Horarios **Requisitos**: Inglés avanzado. Título de bachillerato. Minimo 6 meses de experiência en call center. **Job Types**: Full-time, Temporary **Salary**: ₡500,000.00 - ₡550,000.00 per...
-
Customer Service Representative
hace 2 semanas
Heredia, Costa Rica Infotree Global Solutions A tiempo completoCustomer Service Representative Posición HIBRIDA, oficina se ubica en Belén de Heredia. Contrato TEMPORAL por 3 meses. Horario de Lunes a Viernes. **Requisitos**: Inglés avanzado. Título de bachillerato. Minimo 6 meses de experiência en call center. **Job Types**: Temporary, Full-time **Salary**: ₡500,000.00 - ₡550,000.00 per...
-
Customer Service Representative
hace 3 semanas
Heredia, Costa Rica Infotree Global Solutions A tiempo completoCustomer Service Representative Posición Presencial, oficina se ubica Heredia Zona Franca Americana AFZ Contrato indefinido. Variedad de Horarios **Requisitos**: Inglés avanzado. Título de bachillerato. Minimo 6 meses de experiência en call center. **Job Types**: Full-time, Temporary **Salary**: ₡500,000.00 - ₡550,000.00 per...
-
Customer Service Representative
hace 4 días
Heredia, Costa Rica Infotree Global Solutions A tiempo completoCustomer Service Representative Posición Presencial, oficina se ubica Heredia Zona Franca Americana AFZ Contrato indefinido. Variedad de Horarios **Requisitos**: Inglés avanzado. Título de bachillerato. Minimo 6 meses de experiência en call center. **Job Types**: Full-time, Temporary Pay: ₡500,000.00 - ₡550,000.00 per month **Education**: -...
-
Customer Service Representative
hace 2 semanas
Heredia, Costa Rica Infotree Global Solutions A tiempo completoCustomer Service Representative Posición PRESENCIAL, oficina se ubica en Belén de Heredia. Contrato TEMPORAL por 1 mes y medio. Horario de Lunes a Viernes. Horarios diferentes. **Requisitos**: Inglés avanzado. Título de bachillerato. Minimo 6 meses de experiência en call center. **Job Types**: Temporary, Full-time **Salary**: ₡500,000.00 -...
-
Heredia Tech Customer Service
hace 2 meses
Heredia, Costa Rica Sitel A tiempo completoAbout UsDeliver a competitive advantage for your brand with deeper customer connections in the moments that matter.Job SummaryObjective Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure that objectives set by the client are met successfully....
-
Customer Service Representative
hace 2 semanas
Heredia, Costa Rica Movate Inc A tiempo completo**Purpose** **Requirements**: - High school diploma - Advanced English level B2+ or higher - At least 6 months of experience in call center - Availability to work 100% on-site from Ultralag Building Lagunilla Heredia **Major tasks** - Answers inbound phone calls from customers, quickly assesses customer needs and proactively provides solutions with a high...
-
Customer Service Representative
hace 1 semana
Heredia, Costa Rica NomadUX A tiempo completoWe are hiring for a leading provider of heating, cooling, plumbing, electrical, and water heating companies in the USA. The model is hybrid, so for the first 3 months, you are required to be at the office 100% and then based off performance they will work from home and are only required to come to the office once or twice a week Compensation: $900 dollars...
-
Customer Service Representative
hace 3 semanas
Heredia, Costa Rica Digital Risk, LLC. A tiempo completoCompany Description Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to...
-
Heredia Customer Service Representative
hace 3 semanas
Heredia, Costa Rica Foundever A tiempo completoHeredia Customer Service Representative (Global Park On Site location) Req ID#: 382956 Heredia, Costa Rica, No Selection, CR Job Description: About UsDeliver a competitive advantage for your brand with deeper customer connections in the moments that matter.Job SummaryObjective Provide high-quality and accurate resolutions to customers under stipulated...
-
Heredia Customer Service Representative
hace 3 días
Heredia, Costa Rica Foundever A tiempo completoHeredia Customer Service Representative (Global Park On Site location) Req ID#: 382956 Heredia, Costa Rica, No Selection, CR Job Description: About UsDeliver a competitive advantage for your brand with deeper customer connections in the moments that matter.Job SummaryObjective Provide high-quality and accurate resolutions to customers under stipulated...
-
Customer Service Analyst
hace 2 semanas
Heredia, Costa Rica Experian A tiempo completoFull-time Employee Status: Regular Role Type: Hybrid Department: Customer Service Schedule: Full Time Shift: Day Shift **Company Description**: **About us, but we’ll be brief** Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We are...
-
Customer Service Supervisor
hace 2 días
Heredia, Costa Rica Straumann Group A tiempo completoPosition Summary : The Customer Service Supervisor will be responsible for managing and developing one local Customer Service Team to deliver superior customer service to Straumann’s internal and external customers. Achieve team’s key performance metrics to align the team with company objectives. Trains and develops team through goal setting, coaching,...