Ci Automation Analyst

hace 2 semanas


San José, Costa Rica Mondelēz International A tiempo completo

**Job Description**:
**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It Matter.**

You are a specialist in a process, workstream or area in Mondelēz International Business Services, working to support impeccable service operations.

**How you will contribute**

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

**What you will bring**

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

- Your specific process area
- Working in a shared service organization
- Being a good team player and influencing others
- Process design and mapping, and business requirement gathering experience

**More about this role**
The position incumbent will operate in a cross-functional and international environment contributing to the successful implementation of Continuous Improvement initiatives. The role will support the regional cultural behaviors and adoption of automation, will provide support on discovery and documentation of automation opportunities, will support and lead projects, design and develop automation using low code-no code and basic languages while supporting the citizen development growth.

**Main challenges**:
Support the cultural adoption of automation.

Deliver automation solutions with quality and speed, with the supportive documentation.

**Job specific requirements**:

- Bachelor’s degree, Systems, Computer or Programming Engineering or equivalent, 1-2 years’ experience analyzing processes for digital continuous improvement and developing automation solutions in low code-no code or RPA.
- Microsoft Office 365 (SharePoint, Teams, One Drive, Excel, Outlook).
- Power Platform (Power Apps, Power Automate, Power BI, Power Query, Dataverse)
- Problem-Solving.
- Able to easily collaborate with peers and customers.
- Previous experience developing automation for HR Shared Services, desired.
- Desired: Lean Six Sigma / Agile / Scrum.
- Desired: RPA, Azure.
- Solution Analyst, Designer, and Testing
- Initiative and drive for results
- Communication and influential skills.
- English: Intermediate level
- Portuguese: oral portuguese, desired

**No Relocation support available**:
**Business Unit Summary**:
**WACAM is Mondelez International’s Latin America presence with 1,700 wonderful people proudly representing a diversity of cultures and nationalities. WACAM includes 12 countries—Colombia, Ecuador, Peru, Chile, Bolivia, Panama, Costa Rica, Nicaragua, Honduras, Guatemala, El Salvador, and the Dominican Republic—and the U.S. territory of Puerto Rico. We make and distribute our global brands and local jewels such as **_Choco-Soda _**, **_Doña Pepa _**, **_Coronitas _**and **_Cua-Cua _**to over 190 million discerning consumers.**:
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

**Job Type**:
Regular

Service Operations (Delivery)

Global Business Services


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