Program Manager

hace 3 semanas


San José, Costa Rica Splunk A tiempo completo

A little about us. Splunk is the key to enterprise resilience for the 11,000+ organizations that use our Unified Security and Observability Platform. We regularly appear on a lot of “Best Places to Work” lists and we think it’s because we encourage our Splunkers to bring their whole, authentic selves. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Because when you feel free to be you, it makes it a lot easier for us to be us.

**Role: What will I be doing?**

**Responsibilities: I want to, and can do that**
- Conceive, develop, and implement new programs and improve the quality of existing offerings and processes to support the Customer Success organization’s strategic goals
- Query Salesforce and analyze data to identify trends and report metrics
- Understand how a professional services organization works and offer ideas to develop new methodologies in support of our operating model
- Establish “The Definition of Done” for project tasks and manage expectations for stakeholders, points of contact, and the M&S Team lead
- Champion and manage multiple critical initiatives, collaborate across wide range of team members, maintain attention to quality and detail (good enough won’t fly here); hold yourself accountable to the expectations you set;
- Represent and advocate for the organization in cross-functional initiatives and discussions
- Keep in close touch with the Manager for the assigned tasks; communication is 80% of your success

**Requirements**:

- 5-8 years proven experience in project and program management, either supporting or delivering for a professional services organization
- Certified scrum master with experience working with JIRA
- This experience must include the management of expectations and duties beyond the basic precepts of project or program management
- Must understand the customer life cycle, what customers expect from a professional services team, and how professional services organizations should care for their internal resources and customers
- In-depth understanding of how organizations support and services work in a SaaS model
- Project/program management certification, systems engineering, customer success management, or ITIL certification, a plus; certification in quality management is also a plus (such as Six Sigma, Lean Six Sigma)
- Solid understanding of continuous process improvement and change management principles
- Ability to self-direct and identify and implement tasks and initiatives with little managerial oversight

We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.


  • Program Manager

    hace 1 semana


    San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

    Bachelor's Degree - 3+ years' experience successfully managing and delivering large-scale programs/projects - Proven ability to effectively coordinate and influence across multiple stakeholder groups - Experience delivering initiatives from conception through execution - Strong verbal and written communication skills, able to distill complex information into...

  • Program Manager

    hace 3 días


    San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

    Bachelor's Degree - 3+ years' experience successfully managing and delivering large-scale programs/projects - Proven ability to effectively coordinate and influence across multiple stakeholder groups - Experience delivering initiatives from conception through execution - Strong verbal and written communication skills, able to distill complex information into...

  • Program Manager

    hace 2 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

    Bachelor's Degree 3+ years' experience successfully managing and delivering largescale programs/projects Proven ability to effectively coordinate and influence across multiple stakeholder groups Experience delivering initiatives from conception through execution Strong verbal and written communication skills, able to distill complex information into...

  • Program Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica SGF Global A tiempo completo

    Program Manager (Remote)Heredia, Costa RicaSGF Global is looking for a Program Manager, for IT enterprise in Heredia, Costa Rica.Overview:The Program Manager work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.Requirements: Bachelor's Degree in Business, Information Technology,...

  • Program Manager

    hace 1 semana


    San José, Costa Rica Manpowergroup CCA A tiempo completo

    **Requirements**: Bachelor´s degree in Systems Engineering, Computer Science, CIS, or related field. 2+ years of experience as a Program Manager. 2+ years of experience with Azure DevOps. Advanced Power BI & Excel Skills. Experience with the Microsoft Office Suite (Word, PowerPoint, Excel, and Outlook). Experience with ability to gather, comprehensively...

  • Deputy Program Manager

    hace 2 semanas


    San José, San José, Costa Rica SGI Global, LLC A tiempo completo

    SGI Global is seeking a Deputy Program Manager to oversee a contract under the Central America Regional Security Initiative (CARSI). The CARSI Initiative, one of the largest and most sophisticated multi-lateral security efforts in the world, provides funding for the USG to assist the governments of the CARSI countries with police professionalization, justice...

  • Program Manager

    hace 2 semanas


    San José, San José, Costa Rica TCS Expeditions A tiempo completo

    Program Manager, Private Custom Travel:We pride ourselves on being travel experts. Leading the way when it comes to providing outstanding travel experiences, our brands offer the world's best polar expeditions, wildlife safaris, cultural tours, yachting adventures and more.Our ambition is to build the world's leading experiential travel company. With over...

  • Program Manager

    hace 3 semanas


    San José, Costa Rica LRN Corporation A tiempo completo

    **About LRN** Do you want to use your Program Management expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world’s...

  • Program Manager

    hace 4 semanas


    San José, Costa Rica LRN Corporation A tiempo completo

    **About LRN** Do you want to use your Program Management expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world’s...


  • San José, Costa Rica Encora A tiempo completo

    t Encora we are looking for a great talent like you to join our team as the next **Salesforce Program Manager (9923)** Would you like to join our great team of engineers? Here we will tell you more about us and the role! **Our Requirements**: - 7-8 years of experience as Program manager - More than 4 years in managing Salesforce projects. - Advance...

  • Program Manager

    hace 4 semanas


    San José, Costa Rica LRN Corporation A tiempo completo

    About LRN Do you want to use your Program Management expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world’s most...

  • Marketing Program Manager

    hace 3 semanas


    San José, Costa Rica Intelliswift Software, Inc. A tiempo completo

    **Job Title**:Marketing Program Manager ** Location**:San Jose, CA (Hybrid) **Duration**:6 months **Contract Type**:W2 only **Pay Rate Range**:$68.00 - $78.00/Hour **Job Scope** - Strategic Program Manager to work within Client's Global Marketing organization - quickly learn Client's business and marketing best practices as you work with Client's...

  • Program Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica GRUPO PRESELECCION ELY S.A. A tiempo completo

    The Program Manager(s) is responsible for organizing programs and activities for Autocar and is tasked with developing programs to support the organization's strategic direction, creating, and managing long-term goals. In addition, the incumbent will be responsible for developing budgets and operating plans for programs and writing program funding proposals....


  • San José, Costa Rica Blueforce Inc A tiempo completo

    **BlueForce, Inc. **is seeking for **Deputy Program Managers (DPM)** to provide services in support of upcoming task orders located in **San Jose, Costa Rica.** **General Duties and Responsibilities**: The Deputy Program Manager’s duties include, but are not limited to: - DPM will have overall responsibility for in-country operations. - DPM will...

  • Program Manager

    hace 2 semanas


    San José, Costa Rica TCS Expeditions A tiempo completo

    **Program Manager, Private Custom Travel**: We pride ourselves on being travel experts. Leading the way when it comes to providing outstanding travel experiences, our brands offer the world’s best polar expeditions, wildlife safaris, cultural tours, yachting adventures and more. Our ambition is to build the world’s leading experiential travel company....

  • Marketing Program Manager

    hace 2 semanas


    San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completo

    Job Title:Marketing Program Manager Location:San Jose, CA (Hybrid)Duration:6 monthsContract Type:W2 onlyPay Rate Range:$ $78.00/HourJob Scope Strategic Program Manager to work within Client's Global Marketing organization quickly learn Client's business and marketing best practices as you work with Client's marketing leadership and business stakeholders to...

  • Program Manager

    hace 2 semanas


    San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completo

    Job Title:Program Manager (Payments Partnerships Manager) Contract Type:W2 OnlyDuration:6 monthsLocation:San Jose, CAPay Range:$ $54.28 per hourThe Payments Partnerships team pursues, establishes and manages Client's's relationships with a growing list of global partners with the goals of accelerating growth, driving revenue and decreasing operating cost....

  • Program Manager

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Program ManagerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Aruba is redefining the "IT EDGE". Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business models with the combined power of compute,...


  • San José, San José, Costa Rica Blueforce Inc A tiempo completo

    BlueForce, Inc. is seeking for Deputy Program Managers (DPM) to provide services in support of upcoming task orders located in San Jose, Costa Rica.General Duties and Responsibilities:The Deputy Program Manager's duties include, but are not limited to:DPM will have overall responsibility for in-country operations. DPM will interface with the Program Manager...

  • Program Manager

    hace 4 semanas


    San José, Costa Rica Templet A tiempo completo

    **Overview** We are a boutique Marketing & Sales Enablement Agency focused on customers in the Information Technology & Telecommunications space. Our growing agency needs a motivated and experienced Program Manager to oversee client campaigns and programs. The role will require regular, proactive, and value-added communication with clients and internal team...